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Photoshop won't open properly and a message comes out with "The Specified Module Could Not Be Found"

Forum|Forum|7 years ago
August 1, 2018
3 replies
10760 views

So I am trying to use Photoshop Cs6 but whenever I open it, a message comes up saying "The Specified Module Could Not Be Found". Photoshop Cs6 was working a week ago but the next day it just stopped working. I did an Antivirus check and there were no problems. I did Sfc/Scannow in Command Prompt but it said there were no corrupt files. If you need to know about my Computer's system, I will add it. If you find any solution, please tell me as soon as possible. Photoshop is a big thing for me.

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Correct answer D Fosse

did not have it activated thru adobe website. first place i looked and tech support kept trying to pull my email addresses to see if it was ever registered online. it was not.

I bought my copy back in 2015, has been working fine ever since until about a week or so ago when i started to get the error message.

currently running Adobe Photoshop Lite Portable version 13.0.1.2

have tried using license key sniffing programs to find my license key so Adobe 'help' desk will actually help me but so far no luck

dt85179793 wrote
Adobe Photoshop Lite Portable

That is a well known term for a cracked/pirated version. No such thing has ever been sold from Adobe.

dt85179793

Participating Frequently

I have this exact same problem. Everything was working one day then the next day I got a "specified module cannot be found" error.

Running cs6 on a surface windows 10. tried everything in this thread and nothing worked

JJMack

Community Expert

If you removed CS6, used Adobe Cleaner and CS6 will not install and run you need Adobe help. Customer support is required to help with installation prtoblems.

JJMack

dt85179793

Participating Frequently

I did not uninstall cs6 because I do not have my original liscence key on hand, so I would have no way to reinstall.

I did use cleaner and removed cloud and did everything else but uninstall cs6.

I also spent over 2 hours chatting with Adobe "support". The result of that discussion is that they will not help me if I cannot produce my liscence key ##, which I cannot view because I cannot get the program to open. So basically I am stuck.

JJMack

Community Expert

In that case I would suggest that you install Cs6 on top of your current install which should back level CS6 to version 13.0. CS6 version 13.0 is very unstable so the first thing you need to do is update the back leveled install. To 13.0.1.3 Windows or 13.0.6 Mac. If the Cs6 install does not install and back level CS6 to 13.0 and work. Uninstall CS6 download Adobe Cleaner and run it. Use the Creative Cloud Cleaner Tool to solve installation problems. Then install CS6.

JJMack

Community Expert

kool_khaizer wrote
"The Specified Module Could Not Be Found"

Was a module name noted? If not try restoring your windows system to a recent restore point where CS6 was working. Also try deleting your userid Photoshop preferences. Try that first.

JJMack

K

Kool_KhaizerAuthor

Participant

I am trying to do the recent restore point solution. There was no name noted and I do not know how to delete userid Photoshop preferences

JJMack

Community Expert

Two way to delete Photoshop Preferences. Click tge ICON to launch CS6 immediately press and hold Shift+Alt+Ctrl you should get a dialog asking if you want to delete you preferences. Click Yes.

If you do not get that dialog. Use Windows file explorer. You must change Windows default Vies setting so you can see hidden folders and Files.

After you do that find and delete your user ID cs6 settings delete or rename that folder.

JJMack

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