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Portraiture 3 Plug In Not Working in Photoshop

New Here ,
Feb 25, 2020

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Screen Shot 2020-02-25 at 9.07.52 AM.png

My preview for portraiture now looks like this and if I click OK it shuts down photoshop.  Anyone having this issue too or know of a solution?

 

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Adobe Community Professional
Correct answer by jane-e | Adobe Community Professional

Hi

Here is the support page for the Portraiture 3 plug-in:

https://www.imagenomic.com/Support

 

This is the link to their knowledge base on PS 20.1.0:

https://imagenomic.kayako.com/Knowledgebase/Article/View/55/0/adobe-photoshop-2110-and-imagenomic-plugins

~ Jane

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Portraiture 3 Plug In Not Working in Photoshop

New Here ,
Feb 25, 2020

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Screen Shot 2020-02-25 at 9.07.52 AM.png

My preview for portraiture now looks like this and if I click OK it shuts down photoshop.  Anyone having this issue too or know of a solution?

 

{Thread renamed by moderator}

Adobe Community Professional
Correct answer by jane-e | Adobe Community Professional

Hi

Here is the support page for the Portraiture 3 plug-in:

https://www.imagenomic.com/Support

 

This is the link to their knowledge base on PS 20.1.0:

https://imagenomic.kayako.com/Knowledgebase/Article/View/55/0/adobe-photoshop-2110-and-imagenomic-plugins

~ Jane

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Problem or error

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Feb 25, 2020 2
Adobe Employee ,
Feb 25, 2020

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Hi there,

That does not sound good, could you please let us know the version of Photoshop you're working with?
Could you please check this article and let us know if it helps? https://helpx.adobe.com/in/photoshop/kb/plug-ins-photoshop-troubleshooting.html

Regards,
Sahil

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Feb 25, 2020 0
New Here ,
Feb 26, 2020

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I'm having the same issue. System, photoshop and Portraiture are all up to date!

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Feb 26, 2020 1
Adobe Community Professional ,
Mar 02, 2020

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Are you on Portraiture 3.5.1?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Mar 02, 2020 0
New Here ,
Aug 16, 2020

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Me too! But my problem started after Adobe Tech suppprt fixed a problem I was having with the mixer brush.   Now portraiture is not working. If you try to close it out, it freezes up and the only way you can shut it down is with a forced quit.   My OS is up to date.  I had to update drivers for Wacom, and PS is on update 21. Something.

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Aug 16, 2020 0
Adobe Community Professional ,
Feb 25, 2020

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If you are running Photoshop CC2020, you need to update your Portraiture plugins from Imagenomic.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Feb 25, 2020 0
New Here ,
Nov 20, 2020

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Can you please tell me how I update this? It has been crashing for 2 weeks and I have about 60 sessions to complete. 

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Nov 20, 2020 0
Enthusiast ,
Nov 20, 2020

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Kevin, you don't know what happened to this company, vanished from earth. I'm now with Anthropic,  but guy George there for years,  very prompt and now, no one home.

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Nov 20, 2020 0
Adobe Community Professional ,
Feb 26, 2020

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Hi

Here is the support page for the Portraiture 3 plug-in:

https://www.imagenomic.com/Support

 

This is the link to their knowledge base on PS 20.1.0:

https://imagenomic.kayako.com/Knowledgebase/Article/View/55/0/adobe-photoshop-2110-and-imagenomic-pl...

~ Jane

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Feb 26, 2020 0
New Here ,
Mar 02, 2020

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I am having the same issue.  

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Mar 02, 2020 0
Adobe Community Professional ,
Mar 02, 2020

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Per Imagenomic (makers of Portraiture) they are aware of the issues with the latest Photoshop and are working on an update for users.

https://imagenomic.kayako.com/Knowledgebase/Article/View/55/0/adobe-photoshop-2110-and-imagenomic-pl...

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Mar 02, 2020 0
New Here ,
May 12, 2020

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Hi, I am having the same problem. How can I fix it?

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May 12, 2020 1
Adobe Community Professional ,
May 12, 2020

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Contact Imagenomic for support: 

https://www.imagenomic.com/Support

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May 12, 2020 0
New Here ,
May 17, 2020

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Was your problem resolved?

I also experienced a problem.

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May 17, 2020 0
Adobe Community Professional ,
Jul 15, 2020

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Please contact Imagenomic for support:

https://www.imagenomic.com/Support

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Jul 15, 2020 0