Hello everyone! Recently I bought a new MacBook pro and install the photoshop, but I couldn't do nothing in it, because after any my action is coming a notification "Primary disk is full". But when I verify the storage, it's show me that there is still a lot of space. In addition the laptop is completely new and there is nothing there yet except photoshop, so how the primary disk can be full? I don't know what to do. Is it an photoshop's problem or MacBook's? (Actually sorry for my bad English)

S

selvelian

Participant

Question

Primary disk is full

Forum|Forum|5 years ago
July 12, 2020
2 replies
872 views

Hello everyone! Recently I bought a new MacBook pro and install the photoshop, but I couldn't do nothing in it, because after any my action is coming a notification "Primary disk is full". But when I verify the storage, it's show me that there is still a lot of space. In addition the laptop is completely new and there is nothing there yet except photoshop, so how the primary disk can be full? I don't know what to do. Is it an photoshop's problem or MacBook's? (Actually sorry for my bad English)

This topic has been closed for replies.

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Lumigraphics

Legend

You CAN use Photoshop with that configuration but I strongly suggest that you get an external drive. A Thunderbolt SSD is a great choice and will give you plenty of space.

jane-e

Community Expert

Hi

Go to Apple > About > Storage and tell us how much storage you have and how much is being used. Is your scratch drive on an ~~extenal~~ external disk?

~ Jane

EDIT: I misspelled "external" and have added the "r".

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selvelianAuthor

Participant

I have a total of 121gb; 91gb of wich is freely. Honestly I don't really understand the mean of the last question.

Warren Heaton

Community Expert

You really need a computer with no less than 256GB, but even that is too low.

Is that laptop new enough that you can exchange it for one with ideally 512GB or more storage? (Yes, the price increases the higher the storage gets).

If you purchased it from Apple, I believe they gives you 15 days to return it or exchange it.

If you keep this MacBook Pro, you'll need to offload just about everything to an external drive. I'd recommend a mobile USBC SSD with the highest capacity that you can afford. You'll want to leave it connected at all times and set it as the Scratch Disk.

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