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hechy15
Participant
August 12, 2018
Question

problem guys: Photoshop opens and disappears

  • August 12, 2018
  • 3 replies
  • 1641 views

Hi I have a problem you downloaded Adobe Creative Cloud and Photoshop and when it opens it shows the front window and disappears what solution?

[Title edited by moderator for clarity. Was "problem guys".]

Discussion moved from Downloading, Installing, Setting Up to Photoshop

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    3 replies

    Participating Frequently
    August 12, 2018
    Peru Bob
    Community Expert
    Community Expert
    August 12, 2018

    Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

    hechy15
    hechy15Author
    Participant
    August 14, 2018

    I do not Really know How to do

    jbm007
    Community Expert
    Community Expert
    August 14, 2018

    R-click the PS icon

    select properties and select "run as administrator" and try again

    Govardhan.V
    Participating Frequently
    August 12, 2018

    Is the Photoshop cc app front appears and disappears instantly?  or is it Adobe Creative Cloud desktop app?

    Windows or Mac?

    hechy15
    hechy15Author
    Participant
    August 14, 2018

    photoshop yes Windows

    Govardhan.V
    Participating Frequently
    August 14, 2018

    Check solution#3 in below link :

    Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

    If you have Dual graphics card installed on machine , try solution# 7