Problem with AMD FirePro WX 3100

New Here ,
Mar 21, 2021 Mar 21, 2021

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Hi
I have a problem with amd fire pro wx 3100 drivers.
After some windows update, Photoshop doesn't load the graphics driver and I don't have gpu support.
The top PS menu starts flashing after launching the PS menu, and no buttons can be clicked. In addition, then it is impossible to use the program at all. You can see in the performance tab about not finding gpu.

I will not mention the operation of the filters from nik collection ...

It helps to restart the system and then the drivers are loaded correctly.

I reinstalled PS, reinstalled amd drivers to the newest ones, removed recently patches for windows and it didn't help.
Does anyone also have a problem like me?

TOPICS
Crash or freeze, Problem or error, Windows

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Adobe Community Professional ,
Mar 21, 2021 Mar 21, 2021

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Your screenshot suggests the GPU driver has been found and loaded.

Take a look at this thread, which shows a GPU issue with Photoshop 22.3, and see if your symptoms are similar. I had to revert to Photoshop v22.2 to work around them.

 

https://feedback.photoshop.com/conversations/photoshop/photoshop-223-30-bit-display-and-advanced-dra...

 

Dave

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New Here ,
Mar 22, 2021 Mar 22, 2021

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I did as you told me. I moved to version 22.2
I have updated the drivers to version 20Q4
In the morning, after the first start of the PS system, it behaves as before. It does not detect the driver for the graphics card and the top menu blinks when hovering over it with the mouse.

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Adobe Community Professional ,
Mar 22, 2021 Mar 22, 2021

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I hate to ask as I am sure that you've done what you said, but can you please double check that you are now using V22.2 ?  It could be that your issue is not the same one that has affected a lot of people with V22.3 but if the timing coincided with the Photoshop update, then it seems likely that it is.

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New Here ,
Mar 22, 2021 Mar 22, 2021

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Hi
My version PS:
Adobe Photoshop version: 22.2.0 20210202.r.183 2021/02/02: a176e5849fa x64
After restarting Windows the graphics driver read correctly, I set the drawing mode to "Advanced" in the advanced settings, but when I tried to apply a filter with nik collection PS, it crashed.
I restarted PS and these settings returned to their defaults, i.e. to "Basic"

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