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I am having trouble exporting my gif in PS 2020. in my PSD file, I do not have any trouble the gif moving when I preview it, but once I export it, it doesn't work.
I have tried copying and pasting into an entirely new file, trying it in the version before PS 2020 and neither worked. My file size is 527k and I do not have a lot of programs open.
When you are saving your gif for the web does it play in the saver for web dialog? Can you use its Preview button also to preview it in you browser?
Within the Save for Web dialog box is a Looping Options drop down menu. Is yours set to Forever?
Are you previewing your GIF in a program that supports animation such as a web browser or a program that doesn't such as a static image editor?