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Problem with the oil painting filter on PS CC 2018 and 2019

New Here ,
Oct 19, 2018 Oct 19, 2018

Hi,

Today I bought Creative Cloud Photography Plan. Then Adobe found that my Imac hasn't enough features to run PS CC 2019 and installed PS CC 2018. I tried to work with the oil painting filter, but it doesn't worked. Instead it gave me this error:

Captura de pantalla 2018-10-19 a las 19.32.34.png

But the filter WASN'T GREYED OUT. I tried to find a solution in the forum, but nothing works. Then I updated my software to macOS Mojave Version 10.14 (the latest version) and when my computer was running again I updated to PS CC 2019. It still doesn't work. But surprisingly the oil painting brush isn't never greyed out, which is a little bit weird.

These are my settings:

Captura de pantalla 2018-10-19 a las 19.34.41.png

In conclusion: none of the 2 different versions of Adobe Photoshop CC 2018/2019 are running the oil painting filter and I have also an issue with the paint brush. Sometimes when I use one specific cloud brush it activates suddenly the SMUDGE TOOL and I'm not able to use the paint brush. I have to swith no another cloud brush because of this problem.

Hopefully someone has similar problems and could help me to fix both issues.

Thanks in advance for any help.

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correct answers 1 Correct answer

Advocate , Oct 19, 2018 Oct 19, 2018

Hi, Check this thread. It may solve you problem.

Thanks.

Photoshop graphics processor (GPU) card FAQ

Features that won't work without a GPU

If your graphics processor is unsupported or its driver is defective, the following Photoshop features won't work:

  • 3D
  • Oil Paint
  • Render – Flame, Picture Frame, and Tree
  • Scrubby Zoom
  • Birds Eye View
  • Flick Panning
  • Smooth Brush Resizing.
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Adobe
Advocate ,
Oct 19, 2018 Oct 19, 2018
LATEST

Hi, Check this thread. It may solve you problem.

Thanks.

Photoshop graphics processor (GPU) card FAQ

Features that won't work without a GPU

If your graphics processor is unsupported or its driver is defective, the following Photoshop features won't work:

  • 3D
  • Oil Paint
  • Render – Flame, Picture Frame, and Tree
  • Scrubby Zoom
  • Birds Eye View
  • Flick Panning
  • Smooth Brush Resizing.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines