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HologramMonster
Participant
January 8, 2018
Question

Program error when using move tool

  • January 8, 2018
  • 3 replies
  • 5824 views

I keep getting the error dialogue "Could not use move tool because of a program error." when using the latest photoshop cc 2018.
The error log says this:

..\..\sources\UMoveTool.cpp : 1911 : REQUIRE failed

Not sure if related but also dragging files on windows explorer gets disabled after this error.

I am using a Yiynova tablet MVP22U.

Anyone know a solution for this?

3 replies

carlrpdizon
carlrpdizon
Participant
November 12, 2018

This happens to me a lot lately,

The only solution i have is by pressing cmd/ctrl + T so you can nudge your layer again.

    P
    pamelaj33539155
    Participant
    May 1, 2019

    I have the same error " Could not use the move tool because of a program error."

    when trying to move a single layer in the viewport

    Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64

    Operating System: Windows 7 64-bit

    Version: 7 SP1 6.1.7601.24387

    Re installed  application, same error.

    Also re installed Wacom drivers latest versions

    Does not happen with mouse

    john_problem
    john_problem
    Known Participant
    September 7, 2018

    Having the same problem - some layers get randomly 'blocked', and when I try to move them I get a program error. Closing PS and opening it again fixes it, but still - pretty annoying!

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    January 8, 2018

    Hi Hologrammonster,

    As you're getting a program error while trying to use the Move Tool, could you please let us know which exact version of photoshop are you using? You can check that by going to Help > System Info.


    Also, please let us know which operating system are you working on?

    Could you try updating the Tablet drivers and see if that helps.

    If the above suggestion doesn't work then please try resetting the preferences of Photoshop & let us know if it works?
    Preferences in Photoshop

    Regards,
    Sahil

    H
    HologramMonsterAuthor
    Participant
    January 8, 2018

    Hi,
    Here's the version:
    Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64

    Operating system is Windows 10.

    I am using the latest available drivers for the tablet.

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    January 8, 2018

    Thank you for sharing the information, could you please let us know does it give you any error if you unplug the tablet then use the mouse instead?

    Also, please let us know did it use to work with any previous version of Photoshop?

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