program error

New Here ,
Dec 20, 2020

Copy link to clipboard

Copied

Since a few days photoshop is not working well. I have always this window " can't save because of error program" and as soon as i import things in my file, it does it again... It is a nightmare! What can I do?

TOPICS
Bug

Views

56

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

program error

New Here ,
Dec 20, 2020

Copy link to clipboard

Copied

Since a few days photoshop is not working well. I have always this window " can't save because of error program" and as soon as i import things in my file, it does it again... It is a nightmare! What can I do?

TOPICS
Bug

Views

57

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 20, 2020 0
LEGEND ,
Dec 21, 2020

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 21, 2020 0
New Here ,
Dec 28, 2020

Copy link to clipboard

Copied

Thank you very much for giving me this link. I read it and i made the changes recommanded :

-  Keeping Photoshop up to date.

- Grant Photoshop "Full Disk Access" in macOS System Preferences

- Rename the "com.adobe.unifiedpanel" folder to "~com.adobe.unifiedpanel"

- Hide all layers in the Layers panel then Save again: indeed, when all is hidden, i can save. But the bug is so important that I can't move my elements therefore.

So the pb is not solved..

 
I am afraid to have to Roll back to the previous version of Photoshop... 😞

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 28, 2020 0
LEGEND ,
Dec 29, 2020

Copy link to clipboard

Copied

»But the bug is so important that I can't move my elements therefore.«

Just to clarify: When you show all the Layers again can you move them? 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 29, 2020 0
Adobe Community Professional ,
Jan 19, 2021

Copy link to clipboard

Copied

Hello, affected users should update to Photoshop 22.1.1 as it fixes the issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

If the update does not appear in the CC app, go to help>check for updates.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 19, 2021 1
Adobe Community Professional ,
Dec 28, 2020

Copy link to clipboard

Copied

Hi!

 

Did you also try turning your Graphics Processor card? Go to Edit>Preferences and select Performance and uncheck Use Graphics Processor card, and restart. See if that fixes the isse? If it does, here is some additional information: https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

Michelle

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 28, 2020 0
Adobe Community Professional ,
Dec 28, 2020

Copy link to clipboard

Copied

Check your Creative Cloud app - is it asking for an update? I had the same issue previously/recently and it was caused by a failed CC app update. I had to reinstall CC app and it fixed my PS save issue.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 28, 2020 0