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sharyng51924605
Participating Frequently
March 16, 2018
Answered

PS CS6, Camera Raw 9.1.1, Nikon D750 and Windows 10

  • March 16, 2018
  • 3 replies
  • 6629 views

I recently did a clean install of Windows 10.  I had Windows 7 previously.

I have a Nikon D750 and Camera Raw worked fine with Windows 7.  Now PS says it can't open CR files.  I installed CR 9.1.1 and still get the same message.  Windows 10 has all the current updates.  I restarted PS, Bridge and my computer.  Can anyone help me here?

This is urgent because I have work to do!

I hope someone answers!

Thanks, Sharyn

    This topic has been closed for replies.
    Correct answer Jeff Arola

    Jeff,

    I tried to uninstall CR7.  But it's not separated out in the programs.  I'd have to uninstall and reinstall PS completely and I'd still have the problem because CR7 is in that package.

    What to do?

    SHARYN


    You used this camera raw 9.1.1 installer?

    You want the CameraRaw_9_1_1.zip

    Camera Raw plug-in installer

    Also, have you tried Help>Updates from within photoshop cs6?

    3 replies

    S
    sharyng51924605Author
    Participating Frequently
    March 17, 2018

    Jeff,

    I checked the CR plugin.  Version 7 is installed, which is what came with CS6.  But I installed CR 9.1.1 -- twice.  I was told it was successfully installed.  How do I get PS to recognize it?

    SHARYN

    S
    sharyng51924605Author
    Participating Frequently
    March 16, 2018

    The CS6 Extended is in English and is for Windows.  A Mac version wouldn't run on my computer.

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    March 16, 2018

    Did you by chance use Nikon Transfer to get the nefs from camera to computer?

    S
    sharyng51924605Author
    Participating Frequently
    March 17, 2018

    Jeff,

    No, I didn't use Nikon software.  I hooked the camera to the computer with the cable and transferred the files, as I have done many times before.  Except when I did it with the Windows 7 operating system, it worked.  I could open the raw files.

    S
    sharyng51924605Author
    Participating Frequently
    March 16, 2018

    Yes, I have a serial number for PS6 Extended.  I used it to reinstall PS after I installed Windows 10 on my computer.  The first thing I did was reinstall PS.  Nothing changed.  I also reinstalled CR 9.11 a second time with the same result.

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