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PSD error: "Could not complete your request because the file is not compatible with this version of Photoshop"

New Here ,
Oct 15, 2014 Oct 15, 2014

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Help needed, encountered this error while opening psd file.

Capture.JPG

the psd file is created in CS5, tried to open it in CS3 because it said "...the file is not compatible with this version of Photoshop", i got the same error message in CS5

tried to open it at Firework CS6 (got the idea from Re: Recovering Crashed PSD file) but it give me error message "Could not open the file. An internal error occured"

is there any way to recover the file?

it's for my mid-semester score

thank you in advance

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correct answers 1 Correct answer

Community Expert , Mar 02, 2017 Mar 02, 2017

It is corrupted. I looked at it. I can offer you this resource:

Repairing damaged adobe photoshop .psd files?  There's a link to Microsoft's answers as well  in the "marked correct" answer.

Gene

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Community Expert ,
Oct 15, 2014 Oct 15, 2014

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Upload it to Dropbox or mediafire, PM the link to me and I'll see if I can fix it.

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New Here ,
Oct 16, 2014 Oct 16, 2014

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Hi gener7,

i've uploaded the file and sent you the link

thank you very much for the help.

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New Here ,
Oct 18, 2020 Oct 18, 2020

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sir can you please help mee too my file also corrupted the same way and showing the fololowing note

Could not complete your request because the file is not compatible with this version of photoshop 

adityarathore61726@gmail.com

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New Here ,
Mar 02, 2017 Mar 02, 2017

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I am getting the same error.  I have messaged you gener7 with the Dropbox link.  I am not sure why it will not open.  Any help is appreciated.

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Community Expert ,
Mar 02, 2017 Mar 02, 2017

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It is corrupted. I looked at it. I can offer you this resource:

Repairing damaged adobe photoshop .psd files?  There's a link to Microsoft's answers as well  in the "marked correct" answer.

Gene

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Community Expert ,
Mar 02, 2017 Mar 02, 2017

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The other answer is to look to see if you save earlier versions on your computer or a co-worker's.

Versioning is a  great idea to save backups and revisions of backups so you can get at a good copy if the one you are working on gets damaged.

Dropbox offers this: Version history: an overview - Dropbox Help - Dropbox

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New Here ,
Dec 11, 2020 Dec 11, 2020

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my file cannot open and gives the same error, what can i do about this problem?

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