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bartonlew
bartonlew
Legend
Jun 17, 2018 12:05 AM UTC
Answered

"could not use the spot healing brush because there's not enough memory"

I got this message when trying to use the spot healing brush.  I made my main layer a Smart Object, then created a blank layer above it, selected the Spot Healing Brush and Sample All Layers.  I am trying to paint in a very tiny sliver of the frame at the top (shown below) and I get this message.  The image is on my external hard drive which is a 2 TB hard drive with about 650 GB of used space.  My PC has about 620 GB used space with 65 GB free space.  Does anyone know why I could be getting this message?  Thanks.

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barbara_a7746676
barbara_a7746676Correct answer
Community Expert
Jun 17, 2018 1:54 AM UTC

Sometimes the file is difficult to find. Alternatively, you can rest your fingers on Ctrl, Alt, and Shift. Do not press down yet, just get your fingers ready. Launch Photoshop. IMMEDIATELY after launching, press down those 3 keys. If the timing is right, you should get a message "Delete the Photoshop Settings file?" Click Yes. That will reset preferences.

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14 replies

ridpnich
Participant
Feb 10, 2021 6:49 PM UTC

im having this issue on my ipad pro is there a solution for that?

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jbm007
Community Expert
jbm007Community Expert
Community Expert
Jun 17, 2018 1:33 AM UTC

Open up task manager and select process. See what your memory usage is.

You may have to add more memory and increase your pagefile.sys

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bartonlew
bartonlewAuthor
Legend
Jun 17, 2018 1:58 AM UTC

Thank you.  I am on a PC.  Are these instructions for a PC?

I opened Task Manager, which shows what programs are currently running.  My only option at this point (I believe) is to right click on a program, which simply gives me options for stopping the program or switching to another one.  I don't see anything for checking memory usage.

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jbm007
Community Expert
jbm007Community Expert
Community Expert
Jun 17, 2018 2:02 AM UTC

under task manager go to performance tab, select memory.

Watch your memory usage if things get slow or you get the out of memory

message

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barbara_a7746676
Community Expert
barbara_a7746676Community Expert
Community Expert
Jun 17, 2018 12:54 AM UTC

Try resetting the preferences file. Preferences in Photoshop

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bartonlew
bartonlewAuthor
Legend
Jun 17, 2018 1:49 AM UTC

Thanks.  I tried to find the Preferences file by having my PC search for "prefs.psp," but it did not find it.  Is this unusual, do you know?  I wanted to follow the instructions for manually restoring the default.

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barbara_a7746676
Community Expert
barbara_a7746676Community ExpertCorrect answer
Community Expert
Jun 17, 2018 1:54 AM UTC

Sometimes the file is difficult to find. Alternatively, you can rest your fingers on Ctrl, Alt, and Shift. Do not press down yet, just get your fingers ready. Launch Photoshop. IMMEDIATELY after launching, press down those 3 keys. If the timing is right, you should get a message "Delete the Photoshop Settings file?" Click Yes. That will reset preferences.

Translate
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