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"file info" under the "File" heading does not work

Community Beginner ,
Aug 18, 2020

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Under the "File" heading in Photoshop, "file info," where I write caption/cutline information, is not functioning.   I have been on the phone for hours with three Adobe techs.   We've uninstalled, did a clean install.  The first time we did that the file info function was restored, but only for a day.  Although I have a workaround for this problem,  Photoshop is part of a Creative Cloud subscription I pay for annually.   It needs to work.   Everything else works fine.    

 

 

 

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Performance, Problem or error

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"file info" under the "File" heading does not work

Community Beginner ,
Aug 18, 2020

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Under the "File" heading in Photoshop, "file info," where I write caption/cutline information, is not functioning.   I have been on the phone for hours with three Adobe techs.   We've uninstalled, did a clean install.  The first time we did that the file info function was restored, but only for a day.  Although I have a workaround for this problem,  Photoshop is part of a Creative Cloud subscription I pay for annually.   It needs to work.   Everything else works fine.    

 

 

 

TOPICS
Performance, Problem or error

Views

13

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 18, 2020 0

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