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DavidSalahi
DavidSalahi
Known Participant
September 14, 2013
Answered

Save for Web Disabled in Photoshop CC: Solution Found

  • September 14, 2013
  • 20 replies
  • 83686 views

I had a problem with the Save for Web feature being disabled and just wanted to share the solution that I found. First, to describe the problem: Save for Web was grayed out and nothing I tried could get it back. It wasn't a problem with the image color mode, bit depth or anything like that. Rebooting my Windows 7 PC did not help. Deleting my preferences did not help. Ultimately, what I had to do was uninstall/reinstall Photoshop CC. Now, it's working fine again.

David Salahi

      Correct answer vivelavivitron

      So I had an issue with this too, it is unnecessary to uninstall/reinstall the software. I believe it is a matter of how large or how many frames you have in your animation. For whatever reason, you can only save to web if it is under 30 bits. In one case, I only had a simplistic 4 frame animation at 30 bits, and that saved fine, but larger ones would not. So I just switched over to 16 bit, and voila, the option to save to web became available again! Hope this helps some people!

      20 replies

      E
      EfimovP
      Participant
      February 18, 2021

      Check your image Bits
      Image - Mode - set Image 16 bits / Channel

      P
      paulv648672
      Participant
      December 3, 2018

      SOLVED
      Image too big to process.  Size the file (w x h) down first.

      I opened the same PSD in PS5 and it said "image too big for web export.  Processing might be slow".

      No error message in PScc ?

      Anyway the sized down version processed to the save for web feature. 

      harishu143
      harishu143
      Participant
      July 13, 2018

      thanku sir.. its working.....

      V
      veerat16775573
      Participant
      October 23, 2016

      I have two computers: HP's table computer Windows 10 and Mac Book Pro Laptop. I have downloaded the Adobe CC in both of my computers. The Save for web works very well in Mac's Photoshop CC but not in Windows. It worked once. I did all the things that would be the solutions for that problem like uninstalled and reinstalled Photoshop, but it did not work at all. When I am trying to save digital camera image for web in my Windows it says (this is freely translated from Finnish, because my Photoshop is in Finnish): The Function / Operation could not completed. What does it mean? What do I have to do to solve that big problem? I have to use Photoshop CC in Windows 10 because I have a 2 Tera bite hard drive that only works in Windows. The other hard drives of mine are quite full and one is almost out of order.

      D
      Dave.Cox
      Known Participant
      August 31, 2015

      I ran into this problem today. I also noticed that the selection says "Save for web (Legacy),,," Does the mean that Adobe is removing this as an option? That does not make me happy, as I use this all of the time.

      I also noticed, if your image is a 32 bit image, Save for web is disabled. You cannot export 32 bit images using Save for web.

      C
      Csanders1
      Participant
      June 24, 2015

      I just saw this article that Adobe put out in case anyone didn't see it yet and you don't know where to look for the Save to Web function. It is still there but under export with a Legacy tag. Here is the article which explains why they moved it: Save for Web in Photoshop CC 2015

      S
      sharmins32150799
      Participant
      June 18, 2015

      The save for web option is there. just click file>export>save for web.. and it works perfectly.

        F
        fairygodmother1959
        Participant
        August 12, 2015

        Thank you!! That's where is it!

        N
        Nishubiwan Kanobe
        Participant
        March 9, 2015

        Switching from 32bit to 16bit worked for me!

        Is there a significant difference in quality between 32bit and 16bit color depth?

        Chris Cox
        Chris Cox
        Legend
        March 9, 2015

        Yes - you need to read up on what 32 bit/channel HDR is and when it should be used.

        And for web images, you may not even need 16 bit/channel.

        jonbourne
        jonbourne
        Participant
        February 16, 2015

        I was able to get the option back by switching from 32-bit to 16-bit color mode.

        Chris Cox
        Chris Cox
        Legend
        February 16, 2015

        if you are making web images, you shouldn't be using 32 bit/channel floating point HDR images.

        Z
        Zinkles
        Participant
        November 22, 2014

        As a Mac user, I am having a similar issue. When I try to "save to web" (basically save an image as a PNG without a background/transparent) it lags so deeply, it took 15 minutes just for the rainbow wheel to stop spinning. Then the computer started wheezing from being over-heated, and when I tried to quickly save it as a PNG it started lagging again. I had to force quit. This happened many times before, I re-installed and it cured it, but then it started happening AGAIN, and the reinstall is not helping at all. So I don't know what to do. I've probably force quit 30 times by now, in my attempts. Any solutions?

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