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Save for Web feature not working since last update

New Here ,
Jul 24, 2020

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Hi

 

Since the latest update, my PS started behaving erratically, freezing unexpectedly without giving any warning nor crashing, it just freezes. The first time, it happened whenever I opened or started a new file. So I searched for the general troubleshooting, and ended up finding out that erasing my previous preferences made PS unfreeze. But, now, whenever I use the Save for Web feature my PS freezes the sameway, without crashing or any warning messages.

 

That is a already know issue for this version?

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Crash or freeze, Import and export, Problem or error

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Save for Web feature not working since last update

New Here ,
Jul 24, 2020

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Hi

 

Since the latest update, my PS started behaving erratically, freezing unexpectedly without giving any warning nor crashing, it just freezes. The first time, it happened whenever I opened or started a new file. So I searched for the general troubleshooting, and ended up finding out that erasing my previous preferences made PS unfreeze. But, now, whenever I use the Save for Web feature my PS freezes the sameway, without crashing or any warning messages.

 

That is a already know issue for this version?

Topics

Crash or freeze, Import and export, Problem or error

Views

32

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Most Valuable Participant ,
Jul 24, 2020

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I can not reproduce your problem on my Dell Workstation running Windows 10 Pro 2004 system with PS 2020 21.2.1 with Nvidia studio device driver. What are you running on?

JJMack

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New Here ,
Jul 28, 2020

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I'm running on a Windows 10 Home, with the lastest version (21.2.1). My NVIDIA 1060ti is installed with the Game Driver, but since NVIDIA recommends using the gamer version for professionals who also game... but I don't see it as GPU related issue, otherwise I think it would really be crashing.

 

Also, when it freezes in that manner the file I'm currently working always gets unrecoverable unless saved previously.

 

I noted that sometimes when I try to export artboards, Photoshop just don't do nothing but also don't freeze. It can be solved through saving the file, closing and opening again the App though, but it is quite annoying.

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JJMack LATEST
Most Valuable Participant ,
Jul 28, 2020

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I guess you should play your games. If you get tired of gaming you way want to try the studio drivers to see if professional software  works any better.

 

You and I seem to interpret what nvidia writes differently???

image.png

 

JJMack

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