Skip to main content
T
tiktokhay
Participating Frequently
November 13, 2019
Question

Save stuck on 0%. HELP! [2019]

  • November 13, 2019
  • 53 replies
  • 70722 views

I'm using the latest version of Photoshop 2020 (21.0.1). I tried saving my file and it stuck on 0%. I figured because the autosave is on I can close it and I might lose only the last few things I did. God was I wrong. I lost all my work. I did some work again and decided to manually save it again. Little did I know I have the same issue. Is anyone else experiencing this? I don't know what to do. I don't want to lose everything again. I tried duplicating everything and saving that file bot it didn't work. Please help as this is important work. I'm using a 2017 Mac if that has anything to do with it.

    This topic has been closed for replies.

    53 replies

    Show previous replies
    K
    Kbdesign
    Participant
    February 3, 2021

    New year, same problem. Grateful for the work arounds, but any news on adobe fixing this?? Seems like it would be top priority. 

     

    P
    PeteRensh
    Participant
    January 26, 2021

    I regularly have this same problem on my internal SSD running Catalina. My workaround is to go to "Edit" and then "Assign Profile" then choose another colour profile then click OK, you will now be able to resave the document. You can then switch back to your preferred assigned profile and contine. 

    B
    budos13
    Participant
    November 12, 2020

    Same problem. Happens at least once a day. Running PS 21.2.4 on iMac 27" 2019 Mojave 10.14.6 and NOT saving to external HD so that's not an answer. This bug makes your product broken. 

    kukac
    kukac
    Participant
    November 4, 2020

    I'm having the same problem, always after I add a Curves adjustment layer with mask into a folder that has a mask also.

    I'm on Windows 10.

    F
    Frank5FA2
    Participant
    November 10, 2020

    Thanks Kukac! That helped me. When I rename a curved adjustment layer, with a mask, in a folder, that's clipped to a smart object, I cannot save. If I leave the adjustment layer named "Curves #" the document saves just fine. This only occurs with curves. Renaming H/S has no issues.

    F
    Frank5FA2
    Participant
    November 10, 2020

    Oh, and curves adjustment layer has a blend option. Anyway, I gave up and ungrouped. Haven't had an issue when it's not grouped.

    M
    mounirs60058551
    Participant
    October 7, 2020

    I have the same issue right now, I duplicated the image and saved it, this saved me hours of work.

     

    laurab79270189
    laurab79270189
    Participating Frequently
    September 27, 2020

    Happening to me...Mac High Sierra,  PShop 10.13.6....trying to save to Desktop

    did Export As and saved to Desktop

    also when I did Force Quit of PShop, Recovered image came up when I re-opened PShop

    ugh!!!

    laurab79270189
    laurab79270189
    Participating Frequently
    September 27, 2020

    to clarify....I did Export As (while it was showing 0% saved) and saved to Destop and it worked.

    Feldspar___
    Feldspar___
    Participant
    September 25, 2020

    Same issue here on a High Sierra machine saving to an external hard drive

    L
    liann4887
    Known Participant
    September 23, 2020

    Same problem. I am not saving to an external drive, working locally. Catalina OS and everything is up to date. stuck on 0% save and anytime i try to re-save it says theres a program error. luckily I see theres a workaround in the thread so I don't lose all my work, but this is super frustrating and has been going on for at least a couple months. 

    Sterphy
    Sterphy
    Known Participant
    September 21, 2020

    I have the same problem (latest PS in Sept 2020)... I'm trying to copy the layers over to another document, but this really isn't good enough.  Adobe's software quality is beyond unacceptable now.  I'm replacing PS with Affinity, Premiere with Resolve and downgrading my CC to just an AE subscription, which unfortunately I can't replace yet.  I just can't rely on Adobe any more. 

      Z
      zParkerPhotographic
      Participant
      September 15, 2020

      1.  Group all layers

      2.  Create a new document.

      3.  Move grouped layer to a new document

      4.  Save

      5.  Problem Solved.

      Sterphy
      Sterphy
      Known Participant
      September 21, 2020

      This doesn't work

      Show more replies
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices