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Scanning and wia

Community Beginner ,
Jan 30, 2018 Jan 30, 2018

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Hello everybody,

I have a problem with scanning in Photoshop and I hope for help.

Normaly, if I want to scan a picture, I go to file -> import -> Wia-Support, I choose my canon and everything is fine.

But since a while I get the error "The system can't find the path" on two diffent systems, so I guess it does not depend on the scanner. Acrobat still scans without problems.

Maybe there was an update for photoshop and I have to scan another way???

Hope my translation is understandable.

Thx for help,

Robin

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correct answers 1 Correct answer

Community Expert , Jan 30, 2018 Jan 30, 2018

It's a bug that got out with the latest release. All windows users are reporting it and Adobe is well aware of it.

Photoshop CC WIA-support "Path-Error" after latest update (19.1.0)

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Community Expert ,
Jan 30, 2018 Jan 30, 2018

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It's a bug that got out with the latest release. All windows users are reporting it and Adobe is well aware of it.

Photoshop CC WIA-support "Path-Error" after latest update (19.1.0)

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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