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Second Panel on right side always collapses

Community Beginner ,
Mar 25, 2020 Mar 25, 2020

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At first, I thought my layers panel was always collapsing, but then I tried moving my color picker panel to the lower half of the right hand side of the workspace, and it collapsed too. I don't have auto collapse enabled, and I do know how to get the panel back in view, but it resets to being collapsed every time I open Photoshop. Can anyone help?

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correct answers 1 Correct answer

Community Expert , Mar 25, 2020 Mar 25, 2020

Try resetting Preferences from Preferences > General > Reset Preferences on Quit. First though, save any custom settings such as action sets, swatches, gradients, shapes, etc., so you can load them back in.

 

~ Jane

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Community Beginner ,
Mar 25, 2020 Mar 25, 2020

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Actually, a better way to explain this is that the expanded panel is the top one, all the other panels/tabs are minimized, no matter how many there are.

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Community Expert ,
Mar 25, 2020 Mar 25, 2020

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Hi

In Preferences > Workspace > Auto-Collapse Iconic Panels, please confirm it is not checked. If that's not it, then share a screenshot.

~ Jane

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Community Beginner ,
Mar 25, 2020 Mar 25, 2020

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Annotation 2020-03-25 181600.png

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Community Expert ,
Mar 25, 2020 Mar 25, 2020

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Hi

I'm sorry, I meant a screenshot that shows the issue with your panels.

~ Jane

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Community Beginner ,
Mar 25, 2020 Mar 25, 2020

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Annotation 2020-03-25 190305.png

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Community Expert ,
Mar 25, 2020 Mar 25, 2020

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Is the Color panel the only one that is causing the issue? Try dragging it to the other dock or make it a floating panel. Does it happen if you go between Swatches and Layers, for example?

~ Jane

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Community Beginner ,
Mar 25, 2020 Mar 25, 2020

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Annotation 2020-03-25 210144.png

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Community Beginner ,
Mar 25, 2020 Mar 25, 2020

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Other times the layer panel was expanded but the color picker was minimized, but now they layers panel is still minimized?

 

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Community Beginner ,
Mar 25, 2020 Mar 25, 2020

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Annotation 2020-03-25 210626.png Same thing if I switch the tabs around

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Community Expert ,
Mar 25, 2020 Mar 25, 2020

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A screen shot would help here (before and after).

 

I'm guessing that is collapsing vertically because there isn't enough room. Maybe there is when Photoshop is maximized but it is opening at a slightly smaller size? Until we can see it, it's just guesswork. 

 

~Barb

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Community Expert ,
Mar 25, 2020 Mar 25, 2020

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I tried to match your workspace and am not having that issue. Have you tried saving a custom workspace? Resetting preferences?

 

~Barb

 

 

 

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Community Beginner ,
Mar 25, 2020 Mar 25, 2020

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yes it is a custom workspace

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Community Beginner ,
Mar 25, 2020 Mar 25, 2020

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Ok i reset my workspace. I'll see if it works

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Community Beginner ,
Mar 25, 2020 Mar 25, 2020

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It didnt work

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Community Beginner ,
Mar 25, 2020 Mar 25, 2020

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I switched back to the essentials workspace too and it still had the same result

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Community Expert ,
Mar 25, 2020 Mar 25, 2020

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Try resetting Preferences from Preferences > General > Reset Preferences on Quit. First though, save any custom settings such as action sets, swatches, gradients, shapes, etc., so you can load them back in.

 

~ Jane

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New Here ,
Sep 02, 2020 Sep 02, 2020

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have been experiencing the same on startup, resolved it here too, thank you Jane!

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Community Beginner ,
Mar 25, 2020 Mar 25, 2020

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Yes! Thanks so much I think that fixed it!

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Community Expert ,
Mar 26, 2020 Mar 26, 2020

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You're welcome, Hyperexpresssion.

~ Jane

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Community Beginner ,
Aug 14, 2020 Aug 14, 2020

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Same issue for my AI and there's no reset preferences button in options. Holding shifts+alts+controls and all other buttons have no effect.

The issue started when I've tried to click on a "vertical double arrow" sign near the name of a minimized panel.

This error automatically minimizes all other panels in a Side group when the program considers that there's not enough space to show all elements of a current expanded panel (before it just have had ignored such things or even had tried to scale up with the interface).

The most frustrating part is that you can't anymore have Properties and Layers panel expanded simultaneously as it was at the bare default start of Illustrator. In general it seems unappropriate to make the Layers panel auto-minimizeable due to its utmost importance.

The only salvation for now as I've found out: to swipe the Properties panel from the Side group to the Iconic Panels nearby.

MB it will help someone to spare some hour that I've lost on confronting this bug.

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Community Expert ,
Aug 14, 2020 Aug 14, 2020

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Hi

Reset Preferences is in the same place in Illustrator as it is in Photoshop: Preferences > General > Reset Preferences. If you don't see it, we need to know your exact version.

jane-e_1-1597426970476.png

 

You can have Properties and Layers showing at the same time. Read this help file to understand how to move, size, and dock panels:

https://helpx.adobe.com/illustrator/using/customizing-workspace.html#customizing_the_workspace

jane-e_3-1597427779733.png

Some of your questions are unclear. Please post screen shots.

 

~ Jane

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Community Beginner ,
Sep 03, 2020 Sep 03, 2020

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Here are some screenshots to be chrystal clear that the problem is not in my eyeglasses)No such option. Not solved at allNo such option. Not solved at allThe same issue on a student's PC in a schoolThe same issue on a student's PC in a school

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Community Expert ,
Feb 07, 2021 Feb 07, 2021

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Auto-Collapse and Auto-Show panels is the first thing I turn off in Preferences when installing a new version of Photoshop.  They drive me crazy.

image.png

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