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1

Selection Tools acting erratically

Community Beginner ,
Mar 03, 2020 Mar 03, 2020

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So, when I make a selection with one of the selection tools, the selection snaps to a shape other than what I intended.  Usually the shape takes on the form of a triangle with one side of the triangle resembling the intended selection.  I tried resetting the tool bar, reloading PS, making changes to the Graphics Processor setting, but nothing helps. In the photo below, I was using the Lasso Tool. I'm stumped! 

 

IMG_7369.JPG

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correct answers 1 Correct answer

Community Beginner , Mar 03, 2020 Mar 03, 2020

@rongaut1 : i installed earlier version 20.0  for my desktop via Creative cloud and it was OK :  Capture d'écran 2020-03-04 11.40.00.pngCapture d'écran 2020-03-04 11.39.51.png

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Community Expert ,
Mar 03, 2020 Mar 03, 2020

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do you work between lasso tool and polygonal lasso tool by clicking Alt (options)???

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Community Beginner ,
Mar 03, 2020 Mar 03, 2020

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Hello! I never use the polygonal lasso tool. I only use the lasso tool. Of course, I may have done something (Alt click) inadvertingly. What are you thinking?  

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Community Expert ,
Mar 03, 2020 Mar 03, 2020

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how lasso tool snaps?? it doesnt ! do you mean when you release and its closes automaticly?

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Community Beginner ,
Mar 03, 2020 Mar 03, 2020

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yes! When I release the mouse.  I just updated (two minutes ago) PS on my laptop (a different machine) and I get the same problem!!! It must be a photoshop udate issue.  I'm going to try to restore yo an earlier version and see what happens. 

Post note: I was able to restore my laptop to an earlier version via Restore Point. This also restored my PS to an earlier version that does not have selection tool issues. Unfortunately, I wasn’t able to restore my Desktop to an earlier version without the PS selection tool issue. Is there a way to install an earlier version of CC Photoshop? 

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Community Beginner ,
Mar 03, 2020 Mar 03, 2020

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same problem here, i just had to restore to 2019 version to solve the problem 😞 

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Community Beginner ,
Mar 03, 2020 Mar 03, 2020

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@rongaut1 : i installed earlier version 20.0  for my desktop via Creative cloud and it was OK :  Capture d'écran 2020-03-04 11.40.00.pngCapture d'écran 2020-03-04 11.39.51.png

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Community Beginner ,
Mar 03, 2020 Mar 03, 2020

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Thanks for figuring out how to install an earlier version!! I’ll reinstall tomorrow and let the group know whether it worked to solve the problem. Thanks again!

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Community Beginner ,
Mar 05, 2020 Mar 05, 2020

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Per your recommendation, I installed an older version of PS (21.0.1) and the problem was solved!! I wonder if others are experiencing the same issues with the selection tools?  Just wondering, are you using Windows 7? Since Microsoft no longer supports Windows 7, I wonder if there could be a nexus?  Thanks

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Community Beginner ,
Mar 05, 2020 Mar 05, 2020

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Glad to see that it solved the problem.

Yes i am using Windows 7 but i had the same problem on Selection tool and Eraser tools  on my other computer with Windows10.  I have seen many discussion on that topic on Adobe Support Community these last days.  

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Community Beginner ,
Mar 05, 2020 Mar 05, 2020

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Thank you! Good to know that the issue is not related to Windows 7. Lets  hope that Adobe is aware of the problem and provides a fix in the near future.  Thanks again!!

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Community Expert ,
Mar 05, 2020 Mar 05, 2020

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Hello, The issue is related to the fact that Windows 7 uses the old wintab technology for the graphic tablets, and it has several bugs.

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New Here ,
Jan 30, 2021 Jan 30, 2021

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Same problem, Windows 10 all windows updates are current.  Title tool is acting erratic too!

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