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Strange Glitch with Wacom Tablet

New Here ,
Apr 22, 2019 Apr 22, 2019

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Hi,

I've been having a really weird issue regarding Photoshop and my Wacom Cintiq 13HD tablet. If I use the rocker ring to zoom in or zoom out, sometimes a copy of my image will appear partially over the actual image I'm working on. If I draw on it, it doesn't show anything until I minimise the window and go back in. I've tried updating my tablet, updating photoshop, disabling Windows Ink...

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In the image above, you can see the duplicate of the image at the very top.

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Adobe
Adobe Employee ,
Apr 22, 2019 Apr 22, 2019

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Hi Ashleyl,

That does not sound right, as the image preview appears partially over the image whenever you zoom in/out, could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

Regards,
Sahil

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Community Expert ,
Apr 23, 2019 Apr 23, 2019

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I agree, it seems a graphic driver issue. Please check every display driver update.

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Community Expert ,
Apr 23, 2019 Apr 23, 2019

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