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SVG file issues

New Here ,
Sep 29, 2020 Sep 29, 2020

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I make SVG files on Photoshop CC to be used in other programs like Cricut. As of recently, the SVG files are not loading to the other programs. The SVG files will open fine online, in Photoshop, in Krita, or even Inkscape, but when they are imported to a cut and print program, the files just won't load. How do I fix that issue?

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Problem or error, Windows

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Adobe Community Professional ,
Sep 29, 2020 Sep 29, 2020

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You haven't given us much to go on.  SVG is merely an XML file.  If SVG files are neither zipped nor damaged, it should work. See if anything in this article helps you.  See the special note for Cricut Design Space users (half way down the page).

https://kellylollardesigns.com/blogs/news/tutorial-corrupt-files

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Sep 29, 2020 Sep 29, 2020

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The errors that come up with Cricut is 'The uploaded SVG contained the following items that are not supported: Non embedded image elements' or it loads blank. Other programs load the file as blank, or they just can't open it.

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New Here ,
Oct 10, 2020 Oct 10, 2020

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Im having the same problem trying to import into Sure Cut A Lot 5.  I get an error " Failed to load the image.  Image is either not suppported or invalid"

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New Here ,
Oct 12, 2020 Oct 12, 2020

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They used to work just fine, but as of recently, there are issues. I thought maybe it was the cut and print program, but it's the SVG files themselves. I've tried saving them in different ways, but the problem persists. I thought maybe it was because some of my SVG's had color to them, but even simple black and white ones are not working either. I like Photoshop, but I don't know what else to do to fix the issue regarding SVG's.

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Adobe Community Professional ,
Oct 13, 2020 Oct 13, 2020

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Use a vector editor like Illustrator or Inkscape to create your vector shapes and export to SVG.  Photoshop is primarily a raster editor.  I suspect your image contains raster elements and that could be why it's not working.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Oct 17, 2020 Oct 17, 2020

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I think this is happening because each layer can only have one color. The color gradients can't be read by Design Space. So if you have any feathering or even one pixel that is grey instead of black on a layer I think that makes Design Space say it's not compatible. I'm trying to figure out how to make all of the gradient colors on one layer one single color but I'm not having the easiest go of it. I really hate Inkscape though so I'm not giving up.

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Adobe Community Professional ,
Oct 10, 2020 Oct 10, 2020

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You might try Cricut Help:

https://help.cricut.com/hc/en-us

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New Here ,
Oct 12, 2020 Oct 12, 2020

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I've tried, but the SVGs have issues opening on any cut and print program. I prefer photoshop to other programs because I'm familiarized with using it, but I just don't know why it's not saving SVGs like it used to. It saves PNG's, JPEG's, and other files just fine, but when it comes to SVG's, it becomes an issue.

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New Here ,
Feb 15, 2021 Feb 15, 2021

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I'm having the same issues when I try to export the SVG from Illustrator.  I've tried several different things but nothing appears to be working.  I am creating text to add to Cricut Design Space and possibly sell to others for use in cutting software programs.  I am using only black letters with transparent background.   I've tried using different layers, merging layers, grouping, no grouping, rasterizing, etc.  I just cannot get it to work.  If anyone has any ideas, I'd love to hear them!  I'm at a loss.  😞   I really wanted to add this to my business model but I can't sell files that won't work.  I attached a snap shot of what the error is within the Cricut Design Space software.  I am using a new Macbook air (Late 2020) with Adobe Creative Cloud Illustrator. A2A70334-5F42-405B-A4E6-29167DA81F73.jpeg

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Adobe Community Professional ,
Feb 15, 2021 Feb 15, 2021

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Adobe has nothing to do with Cricut.  You need to contact the manufacturer of your particular die cut machine. 

  • Ask which SVG output settings they recommend for your make & model machine. 
  • Failing that, ask them which image software is compatible with their products.

 

Goobye & good luck!

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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