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Question

Third Party Plug in Crashes Photoshop

Forum|Forum|7 years ago
May 9, 2018
4 replies
1747 views

Third party plug in by Faming Pear, Flood 2, crashes immediatley when it is launched within photoshop. Have unistalled and reinstalled and still crashes. It even crashes previous versions of Photoshop in which it used to work. This plug in is listed on the Adobe site.

This topic has been closed for replies.

PECourtejoie

Community Expert

kc, I’d try to download the version 2.04 that Jeff says is working fine.

K

kcmomentsAuthor

Participating Frequently

I just tried again, I also reset my Photoshop preferences and made sure Photoshop is completely up to date, same issue. As soon as I launch, Photoshop completely quits, when I click report of the crash it says there is no known fix at this time. It's too bad they don't have a stand alone version, really wanted to use it. I really liked it in the past.

PECourtejoie

Community Expert

Hi, then try to find if there’s anything unusual in your setup? Post the contents of help-> system info... in order to see it.

K

kcmomentsAuthor

Participating Frequently

Adobe Photoshop Version: 19.1.1 20180206.r.254 2018/02/06: 1156206 x64

Number of Launches: 21

Operating System: Mac OS 10.11.6

System architecture: Intel CPU Family:6, Model:60, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 3500 MHz

Built-in memory: 32768 MB

Free memory: 5474 MB

Memory available to Photoshop: 29749 MB

Memory used by Photoshop: 70 %

Alias Layers: Disabled.

Modifier Palette: Disabled.

Highbeam: Enabled.

Touch Bar Property Feedback: Enabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Main Display

Display Bounds: top=0, left=0, bottom=1440, right=2560

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=1

NumNativeGPUs=1

glgpu[0].GLVersion="2.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=4096

glgpu[0].GLName="NVIDIA GeForce GTX 780M OpenGL Engine"

glgpu[0].GLVendor="NVIDIA Corporation"

glgpu[0].GLVendorID=4318

glgpu[0].GLRectTextureSize=16384

glgpu[0].GLRenderer="NVIDIA GeForce GTX 780M OpenGL Engine"

glgpu[0].GLRendererID=16918308

glgpu[0].HasGLNPOTSupport=1

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

clgpu[0].CLPlatformVersion="1.2 (Apr 4 2017 21:42:51)"

clgpu[0].CLDeviceVersion="1.2 "

clgpu[0].IsIntegratedCLGPU=0

clgpu[0].CLMemoryMB=4096

clgpu[0].CLName="GeForce GTX 780M"

clgpu[0].CLVendor="NVIDIA"

clgpu[0].CLVendorID=16918272

clgpu[0].CLDriverVersion="10.10.14 310.42.25f02"

clgpu[0].CLBandwidth=3.49693e+10

clgpu[0].CLCompute=126.556

nativegpu[0].NativeName="NVIDIA GeForce GTX 780M"

License Type: Subscription

Serial number: 96040611847111532638

GUIDBucket:

Application folder: /Applications/Adobe Photoshop CC 2018/

Photoshop scratch has async I/O enabled

Scratch volume(s):

Backup, 1.82T, 605.7G free

Macintosh HD, 464.8G, 251.2G free

Required Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/Plug-ins/

Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Plug-ins/

Installed components:

AdbePM.framework AdbePM 2.5.00.377243 1.578146

adobe_caps.framework adobe_caps 10.0.0.6 1.584361

AdobeACE.framework AdobeACE 2.20.02.39705 79.589342

AdobeAGM.framework AdobeAGM 4.30.87.39705 79.589342

AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.34320 79.562390

AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.34320 79.562390

AdobeBIB.framework AdobeBIB 1.2.03.39705 79.589342

AdobeBIBUtils.framework AdobeBIBUtils 1.1.39705 79.589342

AdobeCoolType.framework AdobeCoolType 5.17.00.39705 79.589342

AdobeCrashReporter.framework AdobeCrashReporter 7.6.0

AdobeExtendScript.framework AdobeExtendScript 4.5.8.1 81.1150526

AdobeJP2K.framework AdobeJP2K 1.2.2.38423 79.266298

AdobeLinguistic.framework 22175

AdobeMPS.framework AdobeMPS 5.8.1.38423 79.582572

AdobeOwl.framework AdobeOwl 5.2.11

AdobePDFL.framework AdobePDFL 15.0.0.38423 79.226411

AdobePDFSettings.framework AdobePDFSettings 1.4

AdobePIP.framework AdobePIP 7.4.1.109.46827

AdobeScCore.framework AdobeScCore 4.5.8.1 81.1150526

AdobeSVGAGM.framework AdobeSVGAGM 1.0.0.38473 79.582907

AdobeSVGRE.framework AdobeSVGRE 6.0 79.588619

AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"

AdobeXMP.framework AdobeXMPCore 79.160451 79.160451

AdobeXMPFiles.framework AdobeXMPFiles 79.160451 79.160451

AdobeXMPScript.framework AdobeXMPScript 79.160451 79.160451

ahclient.framework ahclient 3.0.0.6

AIDE.framework AIDE 1.5.0.36540 79.574279

aif.framework aif 6.0.00.1 1.

amtlib.framework amtlib 10.0.0.221

boost_date_time.framework boost_date_time 11.1.0.0

boost_filesystem.framework boost_filesystem 11.1.0.0

boost_signals.framework boost_signals 11.1.0.0

boost_system.framework boost_system 11.1.0.0

boost_threads.framework boost_threads 11.1.0.0

Cg.framework NVIDIA Cg

CITThreading.framework

dvaaudiodevice.framework dvaaudiodevice 11.1.0.0

dvacore.framework dvacore 11.1.0.0

dvamarshal.framework dvamarshal 11.1.0.0

dvamediatypes.framework dvamediatypes 11.1.0.0

dvametadata.framework dvametadata 11.1.0.0

dvametadataapi.framework dvametadataapi 11.1.0.0

dvametadataUI.framework dvametadataUI 11.1.0.0

dvaplayer.framework dvaplayer 11.1.0.0

dvatransport.framework dvatransport 11.1.0.0

dvaui.framework dvaui 11.1.0.0

dvaunittesting.framework dvaunittesting 11.1.0.0

dynamiclink.framework dynamiclink 11.1.0.0

ICUConverter.framework ICUConverter 3.61 "gtlib_6.0" "." "21287"

ICUData.framework ICUData 3.61 "gtlib_6.0" "." "21287"

ICUUnicode.framework ICUUnicode 3.61 "gtlib_6.0" "." "21287"

k2.framework k2 1

LogSession.framework LogSession 7.4.1.109.46827

manta.framework manta 2.0.00.1 1.

mediacoreif.framework mediacoreif 11.1.0.0

PlugPlugExternalObject.framework 8.5.0.87

PlugPlugOwl.framework PlugPlugOwl 8.5.0.87

UpdaterNotifications.framework UpdaterNotifications 10.0.0.1 "10.0.0.1"

WRServices.framework

Required plug-ins:

Optional and third party plug-ins:

Filter Forge 5 NO VERSION - from the file “/Applications/Adobe Photoshop CC 2018/Plug-ins/Filter Forge/Plug ins/Filter Forge 5 universal x86.plugin/”

Hidden Topaz Labs Denoise - from the file “/Applications/Topaz ReMask 5.app/Contents/Resources/TopazRemask5Automate.plugin/”

Duplicate and Disabled plug-ins:

Filter Forge 5 NO VERSION - from the file “/Applications/Filter Forge 5/Filter Forge 5 universal x86.plugin/”

Plug-ins that failed to load:

Filter Forge 5 NO VERSION - 32-bit plug-in not supported in 64-bit - from the file “/Applications/Adobe Photoshop CC 2018/Plug-ins/Filter Forge/Plug ins/Filter Forge 5 universal.plugin/”

Extensions:

com.adobe.Butler.backend 2.0.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”

com.adobe.inapp.purchase 2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchase.html”

New Document 2.1.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_CMDN_EXTENSION_2_1_1_004/fnft.html”

Libraries 2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”

Start 2.1.1 - from the file “/Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_2_1_1_076/index.html”

Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

Export As 3.1.2 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

Installed TWAIN devices: NONE

Barb Binder

Community Expert

Hi kcmoments:

They have their own support page: Support - Flaming Pear Software and a link to ask them questions directly if you scroll down to the very bottom of the same page.

~Barb

~Barb at Rocky Mountain Training

K

kcmomentsAuthor

Participating Frequently

I've emailed their support twice and have never heard back

chanaart

Community Expert

Will be great if the plug inn company gets back to you. . It is their product and probably has soem issues with the current PS.

The company is in Iceland....they might be slow in answering Support - Flaming Pear Software

Chana

PECourtejoie

Community Expert

Hello, in order to get help, you need to provide a minimum of information : OS, ps version, plug-in version...

K

kcmomentsAuthor

Participating Frequently

I have an Mac OSX E1 Captitan 3.5 GHZ Intel Core i7 Momory, 32 GB 1600 MHZ DDR3 Graphics - NVidia-GeForce GTX

I have the latest Photoshop CC and the have installed the latest Flood 2 plug in.

Jeff Arola

Community Expert

Flood 2 version 2.04 seems to work here fine with Mac OS X 10.11.6 El Capitan and photoshop CC 2018 (19.1.3).

After you opened the flood-mac-latest.dmg, you dragged the Flood 2 folder to the Photoshop CC 2018 plugins folder?

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