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tiling images

New Here ,
Mar 26, 2020 Mar 26, 2020

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Screen Shot 2020-03-26 at 11.44.30 AM.pngImages are blacked out when I tile images in all configurations. Fix This.

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correct answers 1 Correct answer

Community Expert , Mar 26, 2020 Mar 26, 2020

This is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

 

Try hiding and showing the Rukers (cmd-R). 

Otherwise does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

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Community Expert ,
Mar 26, 2020 Mar 26, 2020

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This is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

 

Try hiding and showing the Rukers (cmd-R). 

Otherwise does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

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New Here ,
Mar 26, 2020 Mar 26, 2020

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Thank you- you fixed it. Turning off the graphics processor worked.

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Community Expert ,
Mar 26, 2020 Mar 26, 2020

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Unfortunately this is no proper solution as it invalidates GPU dependent features (like the Rotate View Tool and some Filter acceleration for example) but it indicates problems with the GPU driver or the OS. 

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New Here ,
Mar 26, 2020 Mar 26, 2020

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Everything worked perfectly before the update. This fix enables me to meet my deadline.

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Community Expert ,
Mar 26, 2020 Mar 26, 2020

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Try to check the GPU maker’s site for newer (or older – unfortunately also an option) drivers later. 

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Explorer ,
Jul 24, 2020 Jul 24, 2020

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Just updated Photoshop to 21.2.1 which supposedly had a fix for this bug, but it doesn't work any differently. Tile view still doesn't show the whole image; "Show Rulers" fixes it in one image at a time; Disable Graphics Processor is also a partial solution. 

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Explorer ,
Jul 23, 2020 Jul 23, 2020

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I've been having this problem lately too and turning off Graphics Processor fixes it. And showing then hiding rulers is a temporary fix. 

The processor is ATI Radeon R9 M395 and a browse of the available drivers at AMD shows drivers for Windows, Linux, RHEL, and UBUNTU, but no Mac. Plus they date back to 2015, so not sure it'd help anyway. Maybe time for a new graphics processor?

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