Trial period too short.

Forum|Forum|9 years ago
January 11, 2017
2 replies
1157 views

I Just have one simple question. Why is the trial period so short? it doesn't really give you a lot of time to learn/understand how to use the program. Especially if you're a first time user, or are not familiar with the latest version. What's with that?

.general_question

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Correct answer John Waller

Full refund if you cancel within 14 days of signing up. So, effectively, a 21 day trial period if you can be bothered doing it that way.

Adobe - Subscription Terms

How to Extend Adobe Free Trials to 44 Days Long, Instead of 30 Days | ProDesignTools (now only 21 days, not 44)

Barb Binder

Community Expert

I'm not interested in the creative cloud part, just photoshop

Then you are in luck. You can license just Photoshop and Lightroom for $9.99/mo. That's the best deal out there.

Lightroom and Photoshop | Adobe Creative Cloud Photography plan

~Barb at Rocky Mountain Training

Chuck Uebele

Community Expert

I haven't heard an official response from Adobe, but after reading some comments on the forums, I'm beginning to think it was due to several factors. One is that Adobe is attempting to release more updates and often at major release dates, they reset the trial periods, so people are using that to their advantage. The other possibility is that some people have found a work-around to the subscription model by using the trial period. IMO, Adobe reduced the trial period to make this work-around less desirable and more of a PIA. Unfortunately, if this is the case, a few unscrupulous people are ruining the trial period for everyone else. Again, this is just my guess.

Trevor.Dennis

Community Expert

Chuck, what's the situation if you subscribe for a short period to evaluate, and cancel if you decide not to keep the subscription? Is there always a penalty, or do you get a grace period (say one month) to firm up your subscription?

I responded to a post earlier where the poster's system info show they were using version 14.0 It seemed kind of odd, and I wondered if this was a non legit installation that could not be updated? With the Photographer's deal being so cheap, I really can't understand why people go to the trouble of stealing the software.