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Unable to launch Photoshop | Error: Egress IPs?

New Here ,
Jul 27, 2020

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Hi, 
Can someone please help me with this urgently? 
I'm unable to launch Photoshop as it says "sign in attempt doesn't match the Egress Ips of the profile that this machine is assigned to." I'm using a system from school. 

Please, help urgently, thank you! 

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Unable to launch Photoshop | Error: Egress IPs?

New Here ,
Jul 27, 2020

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Hi, 
Can someone please help me with this urgently? 
I'm unable to launch Photoshop as it says "sign in attempt doesn't match the Egress Ips of the profile that this machine is assigned to." I'm using a system from school. 

Please, help urgently, thank you! 

Topics

How to, Problem or error

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56

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Most Valuable Participant ,
Jul 28, 2020

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Are you using the system at school, in its normal location, on a school network?

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New Here ,
Jul 28, 2020

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I'm at home. 

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Adobe Community Professional ,
Jul 28, 2020

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New Here ,
Jul 28, 2020

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Alright, thanks! 

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New Here ,
Jul 28, 2020

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Hi Manan Joshi

Thank you so much! The thread did help! It is working now. Phew! 

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Adobe Community Professional ,
Jul 28, 2020

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Good to know that it worked

-Manan

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Most Valuable Participant ,
Jul 28, 2020

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This message is telling you that your school set up the computer so it can only use Creative Cloud at school. You need to talk to your IT support at school, Adobe can't unlock it, it's controlled by the school.

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Adobe Community Professional ,
Jul 28, 2020

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Right, with the lockdowns in place this has become a concern that needs addressal. Schools should look into this they are the ones in control

 

-Manan

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