Unable to open programs

New Here ,
May 13, 2021 May 13, 2021

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I'm unable to open any programs of my creative cloud.

I have an adobe account and have always been able to use any of the programs. However, I bought a new computer last week, and since then a message pops up saying I need IT permission to use Creative Cloud. I have already spoken to Apple's assistance (genius bar) and they are not able to solve the matter. 

 

I appreciate it if someone could help me resolve this matter.

Tks!

 

 

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Crash or freeze, Download and install, Mac, Problem or error

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Adobe Community Professional ,
May 13, 2021 May 13, 2021

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Hi, are you opening this in your school or college? this is the reason for this I think...regards

Ali Sajjad

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