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Unexpected End-Of-File was encountered/ Brushes Gone?

New Here ,
Jun 05, 2018 Jun 05, 2018

Every time I start Photoshop I get this error message, not sure what it means.

Capture.PNG

I can't use any of my brushes, they don't show up. I don't know how to restart my brushes since the buttons gone, and it freezes on the screen below

Captureb.PNG

I deleted both photoshop and creative cloud and reinstalled them and the issue still persists. I also reset my preferences and it still doesn't work

both C-Cloud Photoshop has been updated

I bought and added a couple of brushes (Cubebrush - Curated digital assets & resources, Cubebrush - Curated digital assets & resources )

The brushes worked fine for about a week then stopped showing up

Not sure if adding brushes broke it or if something else happened

HELP!!! Please thanks

Also I did this to try and fix a scrolling issue

Scrolling issue when using Photoshop

I did what davescm  suggested

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correct answers 1 Correct answer

Adobe Employee , Jun 05, 2018 Jun 05, 2018

Hi jordanm,

We're really sorry for the trouble. Please remove Photoshop using the Adobe Cleaner tool which will remove all the associated files with Photoshop, restart your machine and reinstall it.

Download link: Use the Creative Cloud Cleaner Tool to solve installation problems

Let us know if that helps.

Regards,

Mohit

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Adobe
Adobe Employee ,
Jun 05, 2018 Jun 05, 2018
LATEST

Hi jordanm,

We're really sorry for the trouble. Please remove Photoshop using the Adobe Cleaner tool which will remove all the associated files with Photoshop, restart your machine and reinstall it.

Download link: Use the Creative Cloud Cleaner Tool to solve installation problems

Let us know if that helps.

Regards,

Mohit

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Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines