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Visual C++ Runtime Library Assertion Failed Line 460 vulcanadapter.cc

New Here ,
Jan 07, 2020

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I've been using photoshop for a good while now, and for some reason I went on my pc to see that creative cloud no longer functions and I had an error that pops up every time I launch creative cloud or photoshop. I tried fixing this through multiple methods;

1. reinstalling the visual c++ redistributals

2. reinstalling creative cloud and photoshop

3. windows update

 

nothing seems to work anymore, photoshop doesn't even let me make a new document and I can't save my progress. Photoshop is really important to me as I need it for University work. If anyone knows how I can fix this, it would be very much appreciated

 

Thank you

 

error1.pngerror2.png

Adobe Community Professional
Correct answer by War Unicorn | Adobe Community Professional

Sounds like something went kablooey with the Visual C++ libraries.

 

Other things to try:

 

Creative Cloud Cleaner Tool

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

(Be sure to follow everything to the letter as it involves some time and effort.)

 

If that still doesn't solve the issue, it may be time to go brute force and do a format of the system, especially if it hasn't been done in awhile.

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Problem or error, Windows

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Visual C++ Runtime Library Assertion Failed Line 460 vulcanadapter.cc

New Here ,
Jan 07, 2020

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I've been using photoshop for a good while now, and for some reason I went on my pc to see that creative cloud no longer functions and I had an error that pops up every time I launch creative cloud or photoshop. I tried fixing this through multiple methods;

1. reinstalling the visual c++ redistributals

2. reinstalling creative cloud and photoshop

3. windows update

 

nothing seems to work anymore, photoshop doesn't even let me make a new document and I can't save my progress. Photoshop is really important to me as I need it for University work. If anyone knows how I can fix this, it would be very much appreciated

 

Thank you

 

error1.pngerror2.png

Adobe Community Professional
Correct answer by War Unicorn | Adobe Community Professional

Sounds like something went kablooey with the Visual C++ libraries.

 

Other things to try:

 

Creative Cloud Cleaner Tool

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

(Be sure to follow everything to the letter as it involves some time and effort.)

 

If that still doesn't solve the issue, it may be time to go brute force and do a format of the system, especially if it hasn't been done in awhile.

TOPICS
Problem or error, Windows

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21.8K

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Jan 07, 2020 1
Adobe Community Professional ,
Jan 07, 2020

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Sounds like something went kablooey with the Visual C++ libraries.

 

Other things to try:

 

Creative Cloud Cleaner Tool

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

(Be sure to follow everything to the letter as it involves some time and effort.)

 

If that still doesn't solve the issue, it may be time to go brute force and do a format of the system, especially if it hasn't been done in awhile.

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Jan 07, 2020 0
New Here ,
Jan 09, 2020

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I basically reinstalled Windows and formatted my D drive. After reinstalling everything, it's all back to normal. Issue resolved!

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Jan 09, 2020 0
Adobe Community Professional ,
Jan 09, 2020

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Yay! 😄  Glad to hear that, Volity!

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Jan 09, 2020 0
New Here ,
Jan 28, 2020

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Have you solved the problem?I have the same problem.thank you.

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Jan 28, 2020 1
Adobe Community Professional ,
Jan 29, 2020

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Volity solved his (her?) problem by formatting his system. This can be time-consuming as it involves completely wiping your system and starting fresh. (Formatting, fresh installation of the operating system, fresh installation of apps, etc.)

 

If using the CC Cleaner Tool per my link above didn't help, you might want to try the same thing. I'd suggest doing every few years or so anyway.

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Jan 29, 2020 0
New Here ,
Apr 05, 2020

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Hi guys,

are you shore there is no other option at all than reinstalling windows?

I tried the cc-cleaner-tool exactly as described and it unluckily also didn' t help at all...

I just installed all the programs I need and all the games I need and I really don' t want to start over again... (especially because I didn' t have any USB-Booting-USB and my notebook and as well my desktop where completely unusable the last 2 days and I even had to use my wives macbook to burn a windows 10-Image so that I could install it by DVD on the old school way and troubles don' t seem to stop here...)

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Apr 05, 2020 0
Adobe Community Professional ,
Apr 06, 2020

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If you're having the same issues as Volity did, then maybe. It's a last-ditch effort if nothing else works as it's involved, as I mentioned before.

 

I remember the days where I actually had to backup my email, browser bookmarks, critical documents, etc. before formatting. Luckily, that's almost a thing of the past and the only thing that's usually time-consuming is reinstalling the OS and programs.

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Apr 06, 2020 0
New Here ,
Apr 06, 2020

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Yes... I had the exact same issue...
 
It' s a pity that you didn' t have any other proposals...
 
I' ll go for the Reinstallation of Windows than - which I was already preparing... 😞
 
Now I' m buying EaseUS Todo PCTrans 11 Professional to be able to restore all of the programs I installed and need...
This is always the most annoying and time consuming part about the reinstallation of Windows to reinstall all the Programs and Games I need...
 
Thank you for your Answer anyway.

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Apr 06, 2020 0
New Here ,
May 04, 2020

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Hi there,
Not sure if this is useful but I was installing creative cloud on a fresh install of windows when I ran into this problem. I used the cleaning tool and it didn't work. However, the one change I had made to the OS was using the registery editor to change the default save path of new programs. Once a restored these registers to their original values, the creative cloud app installled just fine.

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May 04, 2020 2
Community Beginner ,
Sep 04, 2020

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Thank you so much! Your answer saved me from having to completely reinstall Windows and format the hard drive!

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Sep 04, 2020 1
New Here ,
Sep 09, 2020

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It works!!! Thank you so much!

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Sep 09, 2020 0
New Here ,
Oct 01, 2020

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Hi, can you help me?
What should I do? what are the steps to do this?

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Oct 01, 2020 0
Community Beginner ,
Oct 01, 2020

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See my post under the next reply

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Oct 01, 2020 0
New Here ,
Oct 01, 2020

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i have the same issue please how can we proceed for the actions decribed , thank you

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Oct 01, 2020 0
Community Beginner ,
Oct 01, 2020

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I do not quite understand what you mean. If you would like the step-by-step instructions:
1. did you change the default path for programs in the Registry Editor?
if yes:
2. reset it to the default values.
3. yay - It's done and everything works again.
if no:
Then this solution is not applicable for you

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Oct 01, 2020 0
Participant ,
May 11, 2020

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This has to do with the C++ 2013 Version 
And you should install the 32bit version even if you have Windows 64bit version.
You can install both versions (32bit and 64bit)  just in case. But the C++ 2013 32bit version (vcredist_x86.exe) was the one that solved the issue.
Hope this helps.
https://www.microsoft.com/en-us/download/details.aspx?id=40784

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May 11, 2020 1
Explorer ,
May 19, 2020

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I got this in Premiere, Windows 7. Earlier in the day there was a power outage, and when I rebooted I got a creative cloud error.


Not sure it's related to visual C++  because I hadn't updated that in a while, or installed anything related to it.

For me, the fix that worked was this: I disabled the CC-related services (not just stopping the process but ending the services) and ended their processes. After OKing the error, I saved my project, closed and restarted Premiere. So far it seems to work fine. Hopefully helps, shouldn't have to reformat the whole PC for something like this.

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May 19, 2020 1