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Community Expert
October 12, 2020
Question

Wacom Intuos-S Tablet Randomly Stops Clicking In Photoshop

  • October 12, 2020
  • 1 reply
  • 387 views

Hello,

 

My Wacom Intuos-S tablet will often stop clicking when I'm retouching in Photoshop, which severly disrupts my workflow. The only way I can get it to work as normal again is by moving and clicking my actual mouse anywhere on the screen, which then registers all my pen tap clicks at once.

 

Does anyone else have this same problem or can an Adobe tech assist with this issue? I've tried nearly everything on my end. I use a Microsoft standard wireless mouse and keyboard combo. Could the wireless mouse be interfering with the tablet? That's the only thing I can imagine it being despite me not moving the mouse when using my tablet. 

 

Tech stats:

Latest version of Windows 10

Latest Wacom Tablet Drivers Installed

Latest version of Adobe Photoshop

Mouse & Keyboard: https://www.staples.com/Microsoft-Wireless-Desktop-900-USB-Wireless-Mouse-and-Keyboard-Combo-Black-PT3-00001/product_1914041?cid=PS:GooglePLAs:1914041&ci_src=17588969&ci_sku=1914041&KPID=1914041&gclid=CjwKCAjw_Y_8BRBiEiwA5MCBJoZwnTBKIYrIK5SmYYI5M_o0-r3uYsItMhmng7hWyW_cSZvcFyEa1BoCnpYQAvD_BwE

 

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1 reply

JJMack
Community Expert
Community Expert
October 13, 2020

How have you configured  Windows Pen and Touch support, Photoshop 21.2.4 Pen support and Wacom pen and touch support to work together.

JJMack