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Participant
April 12, 2018
Answered

Weird wacom bug with Photoshop CC. Can't use the brush unless I right-click.

  • April 12, 2018
  • 4 replies
  • 15101 views

Hi,

I am having the weirdest bug right now. I am using an Intuos Pro M and Photoshop CC. When I try to use the brush tool instead of painting a stroke, the behavior is to drag the canvas (like when you are using the hand tool). It only happens when I am using the wacom, so for example I can paint normally using the mouse. The only way for me to draw is to configure a pen button to be right-click and only when I press and hold the right-click button on the pen does the brush draw normally.

I am going to make a listed summary of all the weird stuff that is happening.

  • When using the brush or erase tool with the pen, the canvas is dragged around instead of painting strokes.
  • If only happens with the wacom, the mouse works properly.
  • I can paint/erase with the pen only if I press and hold right-click with the pen.
  • It only happens on files after I use the zoom tool to zoom-in, that means when I open a file I can paint normally, then if I zoom in it starts behaving weirdly.
  • It happens in every file.
  • When the drag bug happens the Hand tool is not highlighted as selected, nor the mouse pointer changes to a hand, it just shows nothing.
  • EDIT breaking news: I tried with a Bamboo and it's also happening!

Things I have already tried.

  1. Deleting and reinstalling the wacom drivers (currently using version 6.3.29-6)
  2. Installing an older driver (tried 6.3.29-3)
  3. Reinstalling Photoshop CC without keeping user preferences.

I am attaching a gif file where you can see the behavior.

  • I create a new file
  • Draw normally
  • Switch to the zoom tool with Z and zoom in, drawing still works
  • Zoom in more
  • Drawing becomes dragging, but if I press and hold right click, I can draw

Message was edited by: Carlos Cervantes

This topic has been closed for replies.
Correct answer

Hi

Take a look here

Photoshop - Wacom - Latest Update Bug

4 replies

Participant
April 18, 2018

omg, same thing here. at least now i know i'm not alone. i've tried all the things you had as well.

now, i'm gonna follow the steps proposed here. hope this works.

i was about to throw my tablet out the window and go buy some acrylics.

Participant
April 17, 2018

I was having this problem too, thought I had messed things up, fixed it, don’t know how, but now the pen is drawing and erasing when the pen is hovering over the tablet. Only way to stop it is to tap the pen on the tablet to deactivate it. Driving me crazy

Participating Frequently
April 14, 2018

I have EXACTLY the same issue here! And others weird problems on my cintiq

Correct answer
April 12, 2018
Participant
April 12, 2018

Thank you, I will try that out.