I have a computer based [not cloud based] subscription to Photoshop and Lightroom. When the cloud update program on my computer updates Photoshop, it shows that TWO versions of Photoshop are on my computer and are being updated. Why is this? Should anything be done about it? If so, what should be done? How should it be done?
You may have more than one version of CC programs installed, ie: Photoshop 2019 and Photoshop 2020.
I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum.
There's no such thing as "Cloud-based" Photoshop. Creative Cloud software is downloaded and installed on your computer hard drive the same as it always has. The only difference is the payment and distribution model. You pay monthly or annually now. And when you stop paying, the software stops working.
You obviously have more on your hard drive than you realize. Use your operating system to remove non-essential programs.
Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!
Evidently, you have 2 separate versions of Photoshop CC installed side-by-side, the previous version (20x) and the latest version (21x).
If you don't need both, uninstall the previous one from your Creative Cloud Desktop App.
Click the 3 dots icon next to Photoshop and select Uninstall from the drop-list. See screenshot.
If you don't like automatic updates, turn them off in your Creative Cloud Desktop settings. See screenshot.
Post back if you need more help.
This was helpful. Creative Cloud showed that I had 3 versions of Photoshop and 2 versions of Bridge. I do not know how this happened as the Creative Cloud was supposed to be supervising the updates. At this point, the question becomes: How can this problem be prevented from recurring?
There is no problem. The majority of product users want to keep older versions. You decide how many versions to keep.
Keep in mind that accessing pre-2019 versions is no longer possible unless you have them installed on your system. Once removed, it's almost impossible to get them back again.
I have a follow on question to this. I also have 20.0.9 and 21.1.2 on my computer. Is one of these what is known as "Classic?" If so which one as I want to be using Classic addition at this time.
Photoshop 20 and 21 are the 2 latest releases of Photoshop CC. Don't confuse Photoshop with Lightroom.
Lightroom has 2 versions. Lightroom CC and Lightroom Classic for desktop.
You're not required to do anything. Other versions are available for people who want them. If you don't want them, don't use them.
Thank you - this is what I was looking for. I have PS CC 2019, PS 2020 and PS 2021 showing in my applications. Presumably 2021 is the most recent and I can just leave the other two sitting there?