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_scott__
Legend
June 21, 2013
Answered

Why am I not getting icon previews? (Mac OS)

  • June 21, 2013
  • 2 replies
  • 21399 views

Mac OS 10.7.5. Photoshop CC.

Everything is set accordingly:

Yet I get only generic file icons. No previews. Why?

Can you find the only Photoshop CC file in this folder, all others are Photoshop CS6 files?

This topic has been closed for replies.
Correct answer Chris Cox

MacOS has some bugs that sometimes prevent it from building thumbnails correctly.

Sometimes rebooting will solve it, sometimes clearing the OS directory caches, and sometimes doing a clean install of the OS.

We've notified Apple of the problem, but haven't heard any results from them yet.

2 replies

Participant
February 24, 2020

I'm using Mac OS Majave. Here's what fixed my missing finder icons:

"Reset NVRAM or PRAM on your Mac"  https://support.apple.com/en-us/HT204063

Chris Cox
Chris CoxCorrect answer
Legend
June 21, 2013

MacOS has some bugs that sometimes prevent it from building thumbnails correctly.

Sometimes rebooting will solve it, sometimes clearing the OS directory caches, and sometimes doing a clean install of the OS.

We've notified Apple of the problem, but haven't heard any results from them yet.

_scott__
_scott__Author
Legend
June 21, 2013

Thanks Chris. Come to think of it.. not sure I've rebooted since installing Photoshop CC.