Why can't a purchased Photoshop CD be re-registered online after computer crashed? Installs only as a 30-day trial, but I paid for it!

Hi Nancy,

When I try to enter the serial number, the length of the SN is too short

for the online form, i.e., there are too many boxes, 6 of them, for

[Moderator removed serial number] (only needs 4 boxes of 4 digits each). And it won't

accept the letters at the beginning of the SN, STAMW1. So it doesn't

accept my SN and will only let me use the program for a trial of 30

days. And the countdown is on. If my computer hadn't been ruined by the

storm power surges, I would still be able to use the Adobe Master

Creative Suite 5.5 that I purchased. I appreciate your help.

Thanks,

Donna