Why can't I deselect anything?

Community Beginner ,
Aug 02, 2017 Aug 02, 2017

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Been using PS for about 4 months and this is the first time it won't let me deselect from Marquee, Quick Select, or Magic Wand. I can click and place it in other places and I can access the other tools but of course can't use them outside of the marked area. I just know it's something simple but I can't figure it out.

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Adobe Community Professional ,
Aug 02, 2017 Aug 02, 2017

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shift-click to add to a selection. Alt/opt-click to subtract from a selection. ctrl/cmd-D to eliminate the selection.

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Community Beginner ,
Aug 02, 2017 Aug 02, 2017

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Ctrl + D is what I've always used but it isn't working. Alt + Click does still subtract though

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Adobe Community Professional ,
Aug 02, 2017 Aug 02, 2017

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Have you tried resetting your preferences?

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Adobe Community Professional ,
Aug 02, 2017 Aug 02, 2017

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What about taking the long way? Select > Deselect?

And you aren't in a transform box, are you? In that case, press Enter or Esc to close the transform box, and then try deselecting again.

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Community Beginner ,
Aug 03, 2017 Aug 03, 2017

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The long way does still work but I would really like to get the shortcut to work again. And no I was not in a transform box. Tried uploading the image again and also restarting PS but it still won't let me. I also double checked the Shortcut and it is still active as Ctrl + D

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LEGEND ,
Aug 03, 2017 Aug 03, 2017

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Try resetting your preferences, as Chuck suggested.

Win: Press and hold Ctrl+Alt+Shift immediately after initiating Photoshop's startup. A box will appear asking if you want to continue with the reset, select "yes." If you don't see this, you weren't fast enough...Try again.

Mac: Press and hold Cmd+Opt+Shift then start Photoshop. A box will appear, asking if you want to continue with the reset, select "yes."

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Community Beginner ,
Aug 03, 2017 Aug 03, 2017

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Just tried that and I got something about Scratch Disc Preferences?Untitled.png

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Adobe Community Professional ,
Aug 03, 2017 Aug 03, 2017

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No, you should see :

Photoshop CCss_004.png

But in CC 2015/2017 there is an easier way:

PS delete prefs.png

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Community Beginner ,
Aug 03, 2017 Aug 03, 2017

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How do I get to that window? Also, I don't know if it matters or not but I tried Ctrl + D on the other account on my computer and it doesn't work there either.

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Adobe Community Professional ,
Aug 03, 2017 Aug 03, 2017

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Edit > Preferences.

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Community Beginner ,
Aug 03, 2017 Aug 03, 2017

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Ctrl + D Still doesn't work. Esc doesn't work anymore either

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Adobe Community Professional ,
Aug 03, 2017 Aug 03, 2017

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If that doesn't work, the next step is to look for another application that is interfering with the key.

  • Do you have a Wacom tablet installed? Updating (or downgrading) the driver may be the answer.
  • Otherwise, try a hard reboot and don't open up anything besides Photoshop and see if it still happens.
  • And think about what application or updates were installed just before this started happening. Are you on Win 10? Did the new "Creators Update" just get installed?

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Community Beginner ,
Aug 03, 2017 Aug 03, 2017

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No tablet of any kind is installed. Computer has been rebooted many times already. It is Windows 7, and I'm not sure if anything else got installed, how can I find out?

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Adobe Community Professional ,
Aug 03, 2017 Aug 03, 2017

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Ctrl + D Still doesn't work. Esc doesn't work anymore either.

Esc never worked to deselect.

It is Windows 7, and I'm not sure if anything else got installed, how can I find out?

I'm not the one to answer that question. Someone here may know, or you can check the Microsoft site.

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Community Beginner ,
Aug 03, 2017 Aug 03, 2017

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Not to deselect but I used it all the time to cancel what I was doing (moving something, placing something, etc)

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Community Beginner ,
Aug 03, 2017 Aug 03, 2017

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Esc randomly started working again but Ctrl + D still won't deselect

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Community Beginner ,
Aug 07, 2017 Aug 07, 2017

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Well the whole thing seemed to fix itself so, nevermind

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Explorer ,
Oct 16, 2018 Oct 16, 2018

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I have this exact issue in CS6.

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New Here ,
Oct 01, 2019 Oct 01, 2019

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Yeh, I'm having the same problem Comm D is not working to deselect on mac. Very annoying after years of use.

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New Here ,
Nov 07, 2019 Nov 07, 2019

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This is whats even crazier...

 

I changed the keyboard hotkey to CTRL+. and it works.   But if I try to change it back, it will let me change it to anything BUT CTRL+D.

Sounds like a disgruntled programmer wanted to keep that combo off-limits. 

 

Looks like ill be using CTRL+. from now on. 

CTRL.png

 

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Enthusiast ,
Jun 02, 2020 Jun 02, 2020

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Good, Re-setting preferences works to get rid of this plague, but it also throws all of your prefered settings out the window with the wash... Worth it to get rid of unwanted behavior. Thanks to all who have chimed in to help with this problem. Appreciate.

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New Here ,
Apr 12, 2021 Apr 12, 2021

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LATEST

This seems to have jut happened on the last update.

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