Since the recent update to Photoshop cc the import menu no longer has the WIA support on it. Is it no longer supported by Photoshop or is there something wrong with my install of Photoshop?
Tried that still the same. See screengrab below
Maybe you can check the WIA service itself.
The steps below will help you check WIA to make sure it and any services it depends on are all running correctly. Let me know what happens.
1. Type services.msc in run or search program and files
2. Scroll down to the WIA Windows Image Acquisition
3. Make sure that this service is running. Click Stop, and then Restart to make sure
4. Restart the computer
Restart the Dependencies services:
1. Click on Start, in Search box type “services” without quotes.
2. Scroll down until you see Windows Image Acquisition (WIA).
3. Double click on it and go to the tab called Dependencies.
4. 2 services should be listed.
5. Exit that window and look for Remote Procedure Call (RPC).
6. Make sure it’s on manual or if it is on Auto, just leave it. Make sure the service is started though.
7. Go to Shell Hardware Detection and Double click.
8. Set the Start up Type as Manual and hit Apply.
9. You should be able to Start the service by hitting Start.
10. Now you are done and the Twain Manager should be working and not give you an error.
Check dependencies or sub dependencies:
Right click on WIA (Windows Imaging Acquisition) selecting first properties and then the dependencies tab. It should list: Remote Procedure Call RPC and Shell Hardware Detection
Under RPC it will then list DCOM Service Process Launcher and RPC Endpoint Mapper Go back to the main services.msc list and then right click and start all the items listed as dependencies or sub dependencies under WIA.
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