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Known Participant
November 16, 2019
Question

Your computer is low on memory - Suddenly.

  • November 16, 2019
  • 4 replies
  • 2759 views

Hi there,

 

I have been running Photoshop cs6 on my win 8 system with 12gb of memory for years.

 

For some reason I have started getting "Your computer is low on memory" warnings from Windows.  If I am not quick enough, Photoshop will get closed on me.  This has never happened and I have always had much more running than just photoshop and my email in a browser...including lightroom, music, 25 browser tabs...I've always basically worked on this system as though I had infinte memory and never had a single issue.

The .psd I am working on is only 5mg, but I see in the task manager that Photoshop does seem to creep up on it's memory usage - last time I checked it was up around 4gb.

 

Has anyone come across this?  Is there anything I can check?

 

Thank you.

 

This topic has been closed for replies.

4 replies

Legend
November 16, 2019

Low on memory often means low on disk space. This isn't about scratch space, it's about the Windows Swap files, and increasing swap space can mean they have even less. Make sure there is LOTS of free space.

Known Participant
November 24, 2019


I'm up to 60gb now.  I'll see how this goes.  Thank you for your help!

Known Participant
March 3, 2020

Hi Friends,

 

I am continuing to have memory issues, despite the recommendations which I am thankful for.

 

To use Photoshop - with this file - causes a low memory error to appear and applications start crashing.  Loading photoshop on it's own seems fine.  I have been sharing this .PSD with a system running Adobe Photoshop CC.  Could this be the cause of the problem?

 

I find this so strange because I have never had a memory issue in many years of using this system with memory intensive applications like Lightroom, Photoshop and so forth.

 

Does anyone have any other ideas?

 

Thank you.

Ussnorway7605025
Legend
November 16, 2019

can you share this file that Photoshop has issues opening?

Known Participant
November 24, 2019

Sorry, but I cannot.  It's nothing special - just a mockup of a form.  It's approx. 5mg.

D Fosse
Community Expert
Community Expert
November 16, 2019

This sounds more like a scratch disk issue. Photoshop can't function without free disk space for the scratch disk. How much free space do you have on your system drive?

 

Photoshop doesn't close down because of low RAM, but it might work a little slower because it has to rely more on the scratch disk. But once the scratch disk space runs out, it's curtains.

Known Participant
November 16, 2019

50gb on SSD sys drive.

 

I pumped up the scratch disk space to 8gb already this week, but it did not help.

 

Basically, nothing else running.  Towards the bottom left of Photoshop though it does read:

 

"Doc: 3.11/910m"

 

Is this of any concern?  I can only assume that the 910m means - something is taking up nearly a gig.

 

Thank you.

silk-m
Community Expert
Community Expert
November 16, 2019

Hi, 

Scratch disk space is too small at 8GB. Can you manage to increase it to about 50GB?

 

--Susumu Iwasaki
silk-m
Community Expert
Community Expert
November 16, 2019

Hi, 

I'm not very familiar with Windows, but Windows has 32-bit and 64-bit applications. Are you using a 64-bit version of Photoshop?

 

--Susumu Iwasaki
Known Participant
November 16, 2019

Sorry, should have mentioned.  64bit.