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December 28, 2018
Question

Adobe crash using Radeon RX580

  • December 28, 2018
  • 1 reply
  • 1043 views

Hi!

I have borrowed gfx card from my  friend to try it in Elements 2018 and I can not get it started. I was looking at the answers and

did not find any matching my problem.

While staring is stops at:

"Loading playermediacore.prm..."

Due to some answers found on google I've tried this command:

C:\Program Files\Adobe\Adobe Premiere Elements 2018>GPUSniffer.exe

Caught structured exception!Full Test test failedCPU only test failed

, trying No Metal--- OpenGL Info ---

Vendor: ATI Technologies Inc.

Renderer: Radeon RX 580 Series

OpenGL Version: 4.5.13521 Compatibility Profile Context 24.20.11016.4 24.20.11016.4

GLSL Version: 4.50

Monitors: 1

Monitor 0 properties -

   Size: (0, 0, 1920, 1080)

   Max texture size: 16384

   Supports non-power of two: 1

   Shaders 444: 0

   Shaders 422: 0

   Shaders 420: 0

--- GPU Computation Info ---

Did not find any devices that support GPU computation.

I have i7-6700 CPU with built-in Intel HD 530 gfx and it is working without problems. I was trying different drivers for my Radeon starting 18.5.1 until the latest ones. None of them working. I have no more ideas to get it worked. Please help !

--

Greets,

Mark.

This topic has been closed for replies.

1 reply

Peru Bob
Community Expert
Community Expert
December 28, 2018