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ryans60943633
ryans60943633
Participant
April 28, 2018
Question

Adobe Premeire Elements 2018 Wont Open

  • April 28, 2018
  • 1 reply
  • 1059 views

I purchased Adobe Premeire Elements 2018 and installed it successfully. I am able to open the launcher but when i try to open the video editor it gets stuck on a loading screen that says, "Loading PlayerMediaCore.prm". I never does anything after that, just sits there loading...

System Specs:

          Windows 10

          Inter 17-7700k 4.20 GHz

          32.0 GB of ram

          Nvidia GTX 1080 8GB

    This topic has been closed for replies.

    1 reply

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    April 28, 2018

    Would you check the suggestions here:  Launch issues on Windows 10

    ryans60943633
    ryans60943633Author
    Participant
    April 28, 2018

    I just went through that and as far as I can tell it did not change anything. It still is hanging/freezing on the loadup. "Loading Player MediaCore.prm"

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    April 28, 2018

    A google search for "MediaCore.prm" suggests a connection to a plug-in for Premiere Pro.  It does not appear to be a file from the installation of Premiere Elements 2018.

    Adobe customers can get installation help in a "chat" session at Contact Customer Care .

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