Adobe Premiere Elements 15 has stopped working
Suggestions for a fix, anyone?
Windows 7 Professional 64-bit patched up-to-date. I can reproduce this failure at will attempting to render a 7GB .avi to an SD480 MP4. Event log (General) provides the following:
Faulting application name: PremiereElementsEditor.exe, version: 15.0.0.0, time stamp: 0x57cd94f4
Faulting module name: mc_enc_avc.dll, version: 9.11.14.4434, time stamp: 0x56441e66
Exception code: 0xc0000005
Fault offset: 0x00000000000f330b
Faulting process id: 0x548
Faulting application start time: 0x01d2a0632b8eb428
Faulting application path: C:\Program Files\Adobe\Premiere Elements 15\Adobe Premiere Elements 15\PremiereElementsEditor.exe
Faulting module path: C:\Program Files\Adobe\Premiere Elements 15\Adobe Premiere Elements 15\mc_enc_avc.dll
Report Id: 33d4b5ca-0c5a-11e7-b239-001b215f5f64
Event log (Details) provides:
- System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2017-03-19T04:12:02.000000000Z
EventRecordID 83038
Channel Application
Computer Main
Security
- EventData
PremiereElementsEditor.exe
15.0.0.0
57cd94f4
mc_enc_avc.dll
9.11.14.4434
56441e66
c0000005
00000000000f330b
548
01d2a0632b8eb428
C:\Program Files\Adobe\Premiere Elements 15\Adobe Premiere Elements 15\PremiereElementsEditor.exe
C:\Program Files\Adobe\Premiere Elements 15\Adobe Premiere Elements 15\mc_enc_avc.dll
33d4b5ca-0c5a-11e7-b239-001b215f5f64
