Adobe Premiere Elements 2024 Not Loading

[ashley_0656]

It won't load. I click open and the computer makes noise but nothing happens, no splash screen nothing. I go to task manager and it says the program is using 27% of the CPU, but nothing is happening.

I've tried many of the fixes, File 16.0 doesn't exist. 

my computer is an old Dell i5 computer, about 10 years old, it runs Windows 10.

PRmiere worked up untill a month ago. I've unistalled it and all that, but nothing. This is so frustrating. 

[Steve Grisetti]

Open  Task Manager and ensure that Premiere Elements is not running in the background. End it if it is and then try starting.

If that doesn't work, right-click on the launch icon and select Run as Administrator.

[John T Smith]

>PRmiere worked up untill a month ago

What changed a month ago... did Win10 do an update?

If a Win10 update caused the problem it is due to 'something' in the operating system changing... that COULD be a device driver such as the driver for your video card

[John T Smith]

Do not count on Windows to be fully up to date when it comes to device drivers
Go to the vendor site to be sure you have an updated driver for your graphic adapter
.
nVidia Driver Downloads https://www.nvidia.com/Download/index.aspx?lang=en-us
-for all Adobe programs use the STUDIO driver, not the GAMING driver
-To achieve the highest level of reliability, Studio Drivers undergo extensive
-testing against multi-app creator workflows and multiple revisions of the top
-creative applications from Adobe to Autodesk and beyond
.
If you have a laptop you MAY also need to check for a laptop specific nVidia driver
-SOME laptops require an approved driver from the laptop company, not nVidia
.
AMD/ATI Driver https://www.amd.com/en/support
.
Intel https://downloadcenter.intel.com/product/211969/Intel-HD-Graphics-Family
https://www.askwoody.com/newsletter/free-edition-working-with-the-intel-driver-support-assistant/