APE 13 Stuck on Welcome Screen

Forum|Forum|8 years ago
March 23, 2017
3 replies
358 views

Hello.

APE 13 has suddenly stopped progressing past the welcome screen. I can select my projects but trying to open one or select a new project just causes the purple bar to annotate for a few minutes then stop.

I read this thread:

Re: Premiere Elements 13 Not Opening

And:

changed my drivers
run as admin

but with no success. I am unable to reset my preferences because I can't get into the program.

Please help - I'm in the middle of a project that needs to be finished soon.

This topic has been closed for replies.

Correct answer Another_James

Thanks for your help. I reinstalled APE 13 and it appears to now be working, though I've not yet closed it down and tried to reopen it.

S

Steve Grisetti

Legend

I don't know what else to recommend. But this problem was rampant a couple of months ago -- and it only occurred on computers with nVidia graphics cards. Most of it went away when nVidia started updating the drivers in February.

I don't know why it hasn't resolved your issue.