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buddytwin
buddytwin
Participant
March 22, 2017
Answered

Audio Loss

  • March 22, 2017
  • 1 reply
  • 468 views

Hi, I have been using Adobe Premiere Elements 12 on my mac and for some strange reason, some of the files, not all, lose part or all of the audio when i import the files. They originate from my PS4 but duration and not all videos effect the outcome. Sometimes i can add the file and it will less time lost from the audio but still not all of it. Is there any way to fix this issue?

This topic has been closed for replies.
Correct answer Bill Sprague

There are a variety of things that don't work right with screen/game capture software because the footage can be in a variable frame rate format.  Using a utility like Handbrake (free) can transform that footage to a fixed frame rate.  That may fix your issue.

Bill

1 reply

B
Community Expert
Bill SpragueCommunity ExpertCorrect answer
Community Expert
March 22, 2017

There are a variety of things that don't work right with screen/game capture software because the footage can be in a variable frame rate format.  Using a utility like Handbrake (free) can transform that footage to a fixed frame rate.  That may fix your issue.

Bill

buddytwin
buddytwinAuthor
Participant
March 22, 2017

What else could be the problem? I haven't always had this problem with my recordings.

B
Community Expert
Bill SpragueCommunity Expert
Community Expert
March 22, 2017

I don't know.  Most of the people that post here regularly are videographers that edit footage from cameras.  Maybe there is someone that has a Mac, a PS4 and whatever you use to record the video.   It is users here, not Adobe staff.

Usually the process here starts with verifying source files and then seeing if they match the project settings and Premier Elements capabilities.   Most of the time it gets solved. 

What are the source files and how are they captured?  

Good luck!  I hope I, or someone else, can help.

Bill

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