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Both Premiere Elements 2021 and Photoshop 2021 won't start

New Here ,
Aug 19, 2021 Aug 19, 2021

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Installed on laptop with Windows 10.  Used before about a month ago with no issues on Elements (and more recently on Photoshop).  Now click the desk top icon and it only spins.  Tried reinstall from download version and says have to close out the one currently open -- which it is not (doesn't show up on Task Manager).  Tried some of the suggesetions of control alt shift with no luck.  Cleaned with ccleaner and disk clean up, shut down and restarted computer. 

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Error or problem , Freeze or hang

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Community Expert ,
Aug 19, 2021 Aug 19, 2021

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Can you open it directy from the exe file in Program Files?

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