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Can't burn DVDs on PE22

New Here ,
Aug 29, 2022 Aug 29, 2022

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PE22 worked fine for a while but now I can't burn to DVDs.   I can get to Export & Share but once I hit the DISC Button I get nothing but the little blue download wheel, spinning non-stop.   Any suggestions?  Thanks.

 

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Freeze or hang

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Community Expert ,
Aug 29, 2022 Aug 29, 2022

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You need to provide details for anyone to help
See http://www.direct2usales.com/MyPc.txt for an example of what you need to provide - I have Premiere Elements 2021.4

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Community Expert ,
Aug 29, 2022 Aug 29, 2022

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When that happened to me on Windows, it was because a Microsoft Windows update disturbed the drivers for the DVD burner.   It took new drivers from the DVD burner manufacturer to fix it.  It was not a Premiere Elements caused problem.

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Community Expert ,
Aug 30, 2022 Aug 30, 2022

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That is an excellent point, Bill. Quite often this is fixed by going to your computer manufacturer's site (Dell, HP, Compaq, etc.) and installing their firmware rather than the latest ones from Windows.

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