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Pacoinmass
Participating Frequently
February 15, 2021
Answered

canon vixia HV30 not recognized

  • February 15, 2021
  • 2 replies
  • 1859 views

I made the mistake of taking some footage with an old Canon Vixia HV30 and now unfortunately I'm not able to save the video to my computer.  I was successful on the same desktop about 5-6 years ago running Windows 7 and using Adobe Premier Elements 11.  I used a firewire adapter to download the HDV from the Canon. After upgrading the desktop to Windows 10 I didn't have occassion to use the camcorder until now.

 

Unfortunately while Premier Elements recognizes the camcorder, it crashes everytime I press "pause" on the capture screen.  (Yes, I confirmed tha the project settings are for 1080i HDV.)  I thought that perhaps using the latest Premier may resolve the issue.

 

Unfortunately Premier Elements 2021 doesn't even recognize the Canon.

 

Any suggestions or help in dowloading the video for editing woudl be very helpful  Thanks in advance.

This topic has been closed for replies.
Correct answer John T Smith

I found an old note that may help

Legacy driver http://www.studio1productions.com/Articles/Firewire-1.htm
--ALL versions of Windows from 7 through 10 need the legacy driver!

 

 

2 replies

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
February 15, 2021

I found an old note that may help

Legacy driver http://www.studio1productions.com/Articles/Firewire-1.htm
--ALL versions of Windows from 7 through 10 need the legacy driver!

 

 

P
PacoinmassAuthor
Participating Frequently
February 18, 2021

@John T Smith,

Thank you!  I had previously downloaded the legacy drivers however hadn't thought of "let me choose the best driver" option as shown on the Studio1 Productions website.  Worked like a charm.  Will now capture video from 2 other tapes (should have done that 6 years ago!) and remember not to use the camcorder again!  It's a shame because it's a quality camcorder and still recorded good quality high-definition video.

 

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
February 18, 2021

Since you are now able to get the video from the camera to computer why stop using it?

 

I switched from a broken tape camera to one with an SD card a long time ago, but that was only because something inside the tape camera broke

 

I will say that connecting my camera via USB cable to copy the files is a lot faster than playing the tape back in 1:1 time

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
February 15, 2021

Adobe  dropped the ability to capture tape footage in Elements a long time ago.

Use this little tool, old but still valid.

HDVSplit

P
PacoinmassAuthor
Participating Frequently
February 15, 2021

@Ann Bens, thank you for your quick reply.  I tried HDVSplit however it doesn't recognize the camcorder.  Have enve tried changing the Firewire adapter's driver from the Win 10 Texas Instrument to the adapter's manufacturer's driver however HDVSplit still doesn't recognize the camcorder.

 

Very frustrating that Elements 2021 implies, through the availability of menu options, that it will capture tape footage.  (I understand dropping support, however why include "Add Media" from a camcorder as an option?  Or make clear that it won't work for tapes.)

 

I'm now going to try loading Windows 7 on a virtual machine...hope that can work to capture the footage.  And then will remind myself not to use the camcorder!

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
February 15, 2021

Your driver is fine. This should work. I have a HV20.

Might be a faulty firewire cable or connection. Try another cable.

Beware not to connect the camera to the pc when camera is turned on.

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