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Moved from Premiere Pro.
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Without knowing more detail, my first guess would be how and with what you are downloading the videos. Can you use MediaInfo on a clip and post the results?
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I don't know how to do that?
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I don't know how to do that?
By @Rael38486429qmll
It is hard to guess how to help without something to go on besides "washed out". Try this: https://www.youtube.com/watch?v=Ivy9ckSX1M0
Can you post screen shots showing the issue?