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Question

Elements 15 - poor audio quality

Forum|Forum|9 years ago
February 2, 2017
5 replies
1467 views

Hi all,

I'm back with another Premiere Elements issue...this time of a different sort. After upgrading to 15, I've noticed that anything I import from my camcorder has very "muddy" audio quality - the sort of quality you might get after running it through a bad converter or three. The source audio in a media player is fine, but in Elements (and in the render!) it's terrible. This problem didn't happen in 13, and it's putting another roadblock in front of actually exporting anything useful...

Does anyone have any suggestions on this?

Specifications:

As mentioned, Premiere Elements 15

Sony Handycam HDR-CX330, recording AVCHD 1080p

Source audio format: 48000 Hz compressed

Project audio format: 48000 Hz 32-bit floating point (is this the problem? I couldn't find a setting to change this...)

Thank you in advance!

This topic has been closed for replies.

S

Steve Grisetti

Legend

Maybe there's something up with the audio driver or configuration at your end.

What I hear in that YouTube video is clear as a bell, except for the occasional wind noise.

Has anybody else checked out the video and is hearing muddiness (or not)?

L

LariosoDog

Inspiring

I get the underwater feel he described, like a whirling thunnel or how to describe.

Clearly a phasing effect.

How does AAC 5.1 mix into stereo is what I wonder?

If surround just get same audio but delayed on some channels gets mixed into stereo it will sound like this.

M

MetacityAuthor

Known Participant

There's no stereo mixing going on that I'm aware of - the project settings are set to 5.1 / 6 channels, the same as the file.

T

thefyn

Participating Frequently

when you render, change the audio to Dolby Digital. The default selection works for me.

Thats what i what I use for my music production vids:

The SECRET to Alice In Chains guitar tone? You won't believe it!!! LISTEN! - YouTube

S

Steve Grisetti

Legend

Sorry, but I'm not hearing any muddiness in the video you posted above. Other than some wind noise.

M

MetacityAuthor

Known Participant

Maybe "muddiness" isn't the correct term, but surely the terrible quality is clear enough...on my end, it sounds like the camera's underwater.

I tried Dolby Digital, and got very strange results...the audio was slowed down about 2.5 times relative to the video. A 12 second video clip yielded 37 seconds of slow audio.

S

Steve Grisetti

Legend

I see no reason for you to be getting bad audio quality.

But I'd recommend you ensure you the latest drivers for your audio card -- ideally from your computer manufacturer's support web site.

And you should probably update your HD audio codecs from RealTek.

Realtek HD Audio Codecs

M

MetacityAuthor

Known Participant

Well, I've come back to this issue after some time, hoping that ignoring it, and a few restarts, would fix it magically...

No such luck, and I noticed that the problem really is occurring in 13 too...

All my audio drivers are current, though that codec page doesn't work for me...when I agree to the terms, it sends me right back to them.

The only explanation I can think of is that Premiere Elements hates the MTS files this camcorder generates, at least when it's given them off the disk, rather than importing directly from the camera. I guess I'll have to try that tomorrow.

S

Steve Grisetti

Legend

FWIW there is no reason Premiere Elements would "hate" your MTS files. From what you've told me, these are just standard AVCHD video -- and that's the ideal format for editing in this program.

Though I'm not sure what mean by "off the disk, rather than importing them directly from the camera."

You are getting the video from the camcorder to your computer by plugging the cam into your computer via USB and then using Add Media/From Cameras or Devices, right?

Can you post a sample of an MP4 from your Premiere Elements project to YouTube and then link your next post to it so we can hear it?

S

Steve Grisetti

Legend

When you play one of the video clips from your camcorder in VLC Media Player (a free download) does it sound fine?

In Premiere Elements, open the Audio Mixer (under the Tools menu). When you play your timeline, does the audio peak at Zero and not over-modulate beyond?

M

MetacityAuthor

Known Participant

Yes, it sounds absolutely fine in VLC. The Audio Mixer shows it peaking at around -6 dB.

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