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Participant
February 11, 2018
Question

elements 15 video editing issue

  • February 11, 2018
  • 1 reply
  • 388 views

hi, first post as support now won't help online.

I'm intermediately experienced now at editing. i shot some footage on my canon G7X mk2 for a review on a product. once importing the file from the camera to the hard drive, the unedited clip plays perfectly.

i open and import it to adobe elements 15 to edit and within certain areas the image shows a multi tone of black and grey like shadowing. i have attached a photo to explain the issue.

i can watch the raw footage from file MP4 on the hard drive perfectly fine but this happens when importing to edit. i also saved the unfinished project to see if rendering and playing in a complete MP4 format would resolve the issue but it doesn't.

any advice would be greatly appreciated. thank you

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1 reply

Ann Bens
Community Expert
Community Expert
February 11, 2018
Ann Bens
Community Expert
Community Expert
February 11, 2018

You cannot compare a file playing well in a player with a editing program.

Rendering as in making the yellow bar green only produces preview files for better playback.

Does your project match the footage as in resolution and framerate.

Run a file through HandBrake and try again.

Participant
February 11, 2018

i have used files direct from my canon before for editing and never have had this issue. It seems to only show in the wooden area within the image and now on the white surrounds. when my hands come into view they also too get blacked out