Skip to main content
W
wandaw14627280
Participant
October 9, 2017
Question

Elements Family 2018 Organizer FAIL!!!

  • October 9, 2017
  • 1 reply
  • 293 views

I downloaded the trial version for Mac today.  I was in the middle of editing photos from a Maternity Shoot and Organizer kept shutting down.  Now it won't open at all.  Has anyone else experienced this problem? Does anyone know how to fix it? Or is it a bug that needs to be worked out?  What will happen to my photos?

This topic has been closed for replies.

1 reply

S
Steve Grisetti
Legend
October 9, 2017

It might help to know what OS version you're using.

I'm using El Capitan and I've had not such problems.

W
wandaw14627280Author
Participant
October 9, 2017

Thanks for responding.  I am using Sierra.  I don't have any problems with other versions of Elements.

W
wandaw14627280Author
Participant
October 9, 2017

When I tried opening the program this morning I received an error message: "The program cannot be opened; internal program error."

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices