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Error code 131

New Here ,
Mar 11, 2020 Mar 11, 2020

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Hello, downloading the update to Premiere Elements I get the error 131. Anyone know what it corresponds to? Thank you

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New Here ,
Jul 13, 2020 Jul 13, 2020

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I'm having the same problem after a reinstall of my computer. I'm wondering if it's related to accidentally downloading and trying to install Premier Elements 2019 first. 

What did you find to be the solution? 

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